"Excellent Sales, Finance, And Support"
After a day of complete messes trying to buy a car. 15 minutes of time and some amazing kindness from Adam, Jimmy and Caitlin. They were all bloody fantastic people. Had poor treatment from 3 different dealerships. And from an internet lead Adam reached out and was as kind as could be the entire way. Five minutes later I was on the phone with Caitlin, finalizing paperwork. They delivered my car to me from Bastrop to the Domain not 3 hours later.
11/10 I would recommend again and again. Thank you so very much for everything!
"My family consistantly comes to this dealership because..."
My family consistantly comes to this dealership because of the great customer service and friendly staff. The dealers never push you into a vehicle you don't want, rather they patiently help you search for the right vehicle to fit your wants/needs. Thank you Adam for all your help finding my perfect vehicle!
"First car and great experience for me"
Everyone was so nice and professional! They knew what had to be done and explained any nuances that popped up. They took the time to make sure I was comfortable with what was going on and understanding my options as a first-time car buyer. I never felt uncomfortable talking about any possibilities with anyone there.
"Jimmy Voight and Adam Layfield"
I have a longtime relationship with Jimmy, starting when he was brand new to the dealer. Over that time, he has provided consistent excellent customer service, covering a myriad of unexpected issues. He supported us with vehicle decisions associated with the Bastrop Complex Fire, and has remained a
a solid resource for the Dealer and someone for whom there is no question tool small or insignificant to answer.
Jimmy's sales partner, Adam Layfield, just helped my company purchase 3 new Tacomas. Adam was very attentive, up front with information and logic behind offers and trade-in values, listened respectfully and made the process as smooth as possible. It was a good experience, feeling very open and honest.
"Adam saw to it all our car needs were met. Adam is..."
Adam saw to it all our car needs were met. Adam is awesome. All My questions were answered he was very professional and courteous. I noticed the scratch on the car after I got it Adam sorted it out to where they took care of it he is 100% the best car dealer in my opinion.
"Adam Layfield has consistently provided my family and..."
Adam Layfield has consistently provided my family and myself with excellent customer service on several car purchases at Lost Pines Toyota. Adam and his sales partner Jimmy make a great team and always help us find what we need at a price that we can afford !! Work with the Best in Bastrop and call Adam today!!
"Great personality. Friendly. Not pushy. Adam really..."
Great personality. Friendly. Not pushy. Adam really took the time to help me get the vehicle that worked for our family and got us the best price
"Awful Customer Relations"
One price quoted on phone, when we went to sign price changed by $8000.
Sales person stated motor was on backorder to fixed on electric seat, when we went to sign we were told it would not be fixed. The car was not properly cleaned inside for prep, very sloppy.
We drove a 200 miles plus round trip to buy a car we really wanted. Wasted a complete day, and a tank of gasoline. We also had an appointment and the sales person worked with at least 2 others along with us a the same time.
No wonder on line car dealers as being used more and more. No nonsense!! We will remember this experience as the most awful car buying experience.
"Awesome experience. Very short time to get to deal!"
Started out looking for a vehicle at one other dealership and was very disappointed. The vehicle that was spoken of that we were to look at was no where to be found. I prayed to God that I would believe Him for a truck and on the way in to Bastrop I has seen the Lost Pines Toyota dealership on my way to the first one and I had a feeling this was the place that I was suppose to look for a truck. Following that feeling we turned around and came back to Lost Pines. We were greeted by Adam. We developed a relationship and began looking at a couple different trucks. We were very pleased with what we saw and determined that he is cordial and very interested in helping us. Adam was very interested in me as a person not just as another number or customer.
Other Employees Tagged:
"Ease of purchasing my MiNi"
Friendly staff, eager to help. Knowledgeable about vehicles. Clean facilities, excellent service garage. No hassles with contracts!!! I recommend this dealership!!! Great experience for me!!!