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Lost Pines Toyota - Service Center

Bastrop, TX

4.5
266 Reviews

266 Reviews of Lost Pines Toyota - Service Center

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February 21, 2024

Everybody was very professional, only thing I don't get is, why make an appointment for service, I get there on time but still takes 2 hours for service. More

by greeves29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert ?
February 18, 2024

I was completely impressed with their professionalism and customer service in the service department . They got me in and out and back on the road back to Georgia. More

by Joann. Armonta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rivera, Robert Aguilar
February 17, 2024

I love this dealership! !!! All of the service employees are friendly, helpful and nice.There is one service advisor that I would like to recognize and that is Nathan Glowack More

by joyceh64.jh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Glowacki
February 14, 2024

Everyone is always attentive and it’s a relaxed environment to hang out while waiting for your service. The quality of work is always top notch and the staff is super friendly. More

by Tamara Word
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
February 11, 2024

Courteous, friendly and helpful. Damian Wilson has been my service rep for quite some time and I request him since he is familiar with past services to my car. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Everyone is so kings & helpful. I really appreciate the service I get when I take my car in to lost pines Toyota. More

by Bethwexler88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
February 08, 2024

I got an appointment quickly. When I arrived my truck was taken back immediately and was finished before projected time. I would definitely recommend More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Arrived for appointment and vehicle was taken back. In and out in less than two hours. Always kept updated. More

by Tochovanetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Had scheduled appt was taken in at appointed time and was done within hour and half and on my way. More

by kimberlyreyna60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan.
January 31, 2024

My service was handled in a very prompt and professional manner. I will continue to use Lost Pines for service for my RAV 4. Thank you. More

by tateltow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Lost Pines Toyota responded

Thank you so much for your glowing review! We're thrilled to hear that your experience at Lost Pines Toyota Service Center was prompt and professional. Our team works hard to ensure every customer receives top-notch service, and we're delighted to know we hit the mark with you. We look forward to serving you and your RAV4 in the future. If you ever need anything, don't hesitate to reach out. Thanks again for choosing Lost Pines Toyota!

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