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258 Reviews of Lost Pines Toyota - Service Center
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March 24, 2025
I had made an appointment and arrived at exactly the time of the appointment. I was greeted immediately and with courtesy. My wait time was minimal even though the service department was extremely busy. I of the appointment. I was greeted immediately and with courtesy. My wait time was minimal even though the service department was extremely busy. I have always had great service at Lost Pines Toyota. More
by Sunshine
Employees Worked With
March 21, 2025
The best auto dealership I have ever seen, hands-down. And the service department’s attention to detail and customer satisfaction goes well beyond the expected: while I was there yesterday, a service tech And the service department’s attention to detail and customer satisfaction goes well beyond the expected: while I was there yesterday, a service technician added water to some cut flowers in a customer’s car, so they wouldn’t wilt while she waited. I’ve been using this service department for more than fifteen years, and can’t believe my luck that Lost Pines Toyota is in my neighborhood. More
by dwelcher1
Employees Worked With
March 21, 2025
As usual my experience with the service department was excellent. Staff was very busy but recognized my presence almost immediately and kept in contact. My purpose there was handled completely. excellent. Staff was very busy but recognized my presence almost immediately and kept in contact. My purpose there was handled completely. More
by debby10
Employees Worked With
Cameron
March 15, 2025
So far service at Lost Pines Toyota has been very good. Although I have a Chevy, I prefer their service processes and waiting area to that of the Chevrolet dealership in our area. Although I have a Chevy, I prefer their service processes and waiting area to that of the Chevrolet dealership in our area. More
by ladyspamelot
Employees Worked With
March 13, 2025
I was very disappointed with the time it took to get the maintenance done on my vehicle (over 4 1/2 hours). Even though I had pre arranged an 11:00 am appointment on the previous day, it appeared to me tha maintenance done on my vehicle (over 4 1/2 hours). Even though I had pre arranged an 11:00 am appointment on the previous day, it appeared to me that my car sat outside the shop for at least an hour or more before it was moved into the shop and anything was done. In my opinion, when an appointment is prearranged, work on the vehicle should start shortly after the scheduled appointment time. In addition, after I arrived several maintenance items were added to the work I was told was recommended for my 70,000 mile pm when I made the appointment. More
by gpargac
Employees Worked With
Thynthia Felici
March 08, 2025
Terrible communication while waiting on Tundra repairs, I.T. problems with system that sends text updates, staff not conscientious, did not provide updates on when service was completed, parts under warran I.T. problems with system that sends text updates, staff not conscientious, did not provide updates on when service was completed, parts under warranty on backorder, 3 days without vehicle and not all repairs performed More
by Sam Cranders
Employees Worked With
Cam Caldwell
March 04, 2025
Everyone is very friendly and helpful at Lost Pines Toyota. I have bought three Toyota's from them and continue to use the Service Department for servicing my vehicle. Toyota. I have bought three Toyota's from them and continue to use the Service Department for servicing my vehicle. More
by JR
Employees Worked With
February 27, 2025
We are very pleased with the service we received at Lost Pine Toyota. All staff were very professional, accommodating and courteous. The service was completed in a timely manner. We will certainly be bac Pine Toyota. All staff were very professional, accommodating and courteous. The service was completed in a timely manner. We will certainly be back. More
by gmorgan
Employees Worked With
Nathan, Quince, Sherri
February 27, 2025
The last three service appointments have been terrible. This is my first negative review of any business. I just normally stop using that business but this being the third unsatisfactory experience in a r This is my first negative review of any business. I just normally stop using that business but this being the third unsatisfactory experience in a row I thought I should say something. Lost Pines Toyota used to have 5 star service but no longer. More
by unhappy
Employees Worked With
Nathan gets 5 stars for trying but the workers below him get 1 star
