Araceli Aguilar
Araceli Aguilar at Lou Bachrodt Auto Mall

Araceli Aguilar

Sales Specialist

Lou Bachrodt Auto Mall

7070 CHERRYVALE N BLVD
Rockford, IL 61112

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4 Reviews
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4 Reviews

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4 Reviews of Araceli Aguilar

October 29, 2026

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Employee Rating

you have to fight for right if it is comming out of their pocket. Crook More

by j0_f0_a11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

October 22, 2026

Dealership Rating
Employee Rating

I have been going to this dealership to get work on my car for over 15 years, it’s ridiculous how the “Diagnostic Fee” continues to go up in price, it is now at $195.95, just to tell me what is wrong with More

by iluvmypitbull28
Recommend Dealer
No
Oct 28, 2026

Lou Bachrodt Auto Mall responded

We regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (815) 332-3000 to speak to our manager directly.

October 05, 2026

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Employee Rating

Original complaint still showing after approx $4000. . Repairs to find out it was not fixable More

by maplecrestmarie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Groebner, Jeremiah Moore , Mike BMW Service

September 22, 2026

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Employee Rating

This dealership in their service department are thieves. Any excuse they could use to get a extra dollar. They will, I do not recommend this dealership to anybody. It's easier to go out of town. More

by prymetyme67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 26, 2026

Lou Bachrodt Auto Mall responded

We regret to hear that you had this experience with us. Please reach out to us at (815) 332-3000 when you can so we can address this situation directly. Thank you and have a great day.