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Lou Bachrodt Auto Mall
Rockford, IL
2,252 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,252 reviews
January 12, 2026
I brought it in due to no heat inside the car. $1700.00 later and still no heat. I’m going to check a few things then I’ll probably need to take it back. I brought my car in for service. $1700.00 later and still no heat. I’m going to check a few things then I’ll probably need to take it back. I brought my car in for service. More
by marlincoy
Verified CustomerEmployees Worked With
Gretchen / service
January 12, 2026
Amazing experience! Adam Dokken is a sharp and detail oriented sales representative with immense knowledge and professionalism. Great purchasing experience and will con Adam Dokken is a sharp and detail oriented sales representative with immense knowledge and professionalism. Great purchasing experience and will continue to do business with Bachrodt! More
by crazycarguy
January 08, 2026
It was the first oil change on my new car. They took me in immediately. I was treated professionally and the car was ready in the specified time. They took me in immediately. I was treated professionally and the car was ready in the specified time. More
by rehess9
Employees Worked With
Brian Trim
January 08, 2026
Good experience overall. First time buying a car here. Hopefully will come back for another purchase. First time buying a car here. Hopefully will come back for another purchase. More
by mikeblock51
Employees Worked With
January 05, 2026
We had a great experience with this dealership. They got exactly what we want in our vehicle. The car was ready for us the next day after purchase. Thanks Barb! They got exactly what we want in our vehicle. The car was ready for us the next day after purchase. Thanks Barb! More
by angiebaumer
Employees Worked With
January 05, 2026
not very friendly service reps. paid $200 for nothing to be done my car sat in the shop all week before christmas to new year’s eve. poor communication. the first representative i h paid $200 for nothing to be done my car sat in the shop all week before christmas to new year’s eve. poor communication. the first representative i had got fired and no one communicated to me that my car was ready to be picked up. horrible service More
by SOTOSAMANTHA82
Employees Worked With
patrick
December 29, 2025
Prosper and Sam were great to deal with. Very friendly and knowledgeable. Financing was quick and painless. Very friendly and knowledgeable. Financing was quick and painless. More
by hulstedt5
December 23, 2025
Chelsea is amazing at her job! Service is always top notch! Quick in and out! Service is always top notch! Quick in and out! More
by FSUFAN33
Employees Worked With
December 06, 2025
Took van back with lots of issues. Been 2 days and haven’t heard a word back Been 2 days and haven’t heard a word back More
by BRETTSLADE86
Employees Worked With
