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Sam Ferrille
Sam Ferrille at Lou Bachrodt Auto Mall

Sam Ferrille

Lou Bachrodt Auto Mall

7070 CHERRYVALE N BLVD
Rockford, IL 61112

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4.3
11 Reviews
4.3

11 Reviews

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11 Reviews of Sam Ferrille

April 04, 2026

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Great Job Adam Dokken ! This was the second vehicle bought in a year at dealership.. More

by GOLANDAVE57
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Recommend Dealer
Yes

Other Employees Tagged: Adam Dokken

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Apr 06, 2026

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear Adam took great care of you again. It means a lot that you’ve chosen us for a second vehicle in such a short time. We truly appreciate your continued support and look forward to helping you again in the future. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

April 04, 2026

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Was very pleased with the way we were treated. Patrixk Morris was very friendly and knowledgeable. Was a good experience More

by TWARNING56
Recommend Dealer
Yes

Other Employees Tagged: Adam Dokken, James Egan , Patrick Morris

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Apr 06, 2026

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear you were pleased with how you were treated and that Patrick provided a friendly and knowledgeable experience. We appreciate your support and look forward to helping you again. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 14, 2026

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They were very helpful, and kind explained everything so I could understand did a great job More

by leapoffaith826
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Recommend Dealer
Yes

Other Employees Tagged: Joe Luy, Mike, and Phil

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Mar 18, 2026

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear our team was helpful and took the time to explain everything clearly. We appreciate you choosing us and look forward to helping you again in the future. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 18, 2026

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Everyone there I dealt with is knowledgable and seem honest. They were fast and had great suggestions based on what I was looking for. More

by nckhoffman
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Dokken , Bill in finance

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Feb 19, 2026

Lou Bachrodt Auto Mall responded

We really appreciate that, thank you! I’m glad the team came across as knowledgeable and honest. We always try to keep things straightforward and make solid recommendations based on what you’re actually looking for. Thanks again for the support. We’re here anytime you need us! Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

Mar 18, 2026

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear our team was knowledgeable, honest, and able to help guide you in the right direction. It’s great to know everything was handled quickly as well. We appreciate you choosing us and look forward to helping you again. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 08, 2026

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Good experience overall. First time buying a car here. Hopefully will come back for another purchase. More

by mikeblock51
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Recommend Dealer
Yes
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December 29, 2025

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Prosper and Sam were great to deal with. Very friendly and knowledgeable. Financing was quick and painless. More

by hulstedt5
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Recommend Dealer
Yes

Other Employees Tagged: Prosper Rubino

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November 11, 2025

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They have always taken care of me with five star service. The sales dept. and the service dept. are the best bar none. More

by 341boyce
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Recommend Dealer
Yes

Other Employees Tagged: Al Luna

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September 16, 2025

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Brought my car in a day early got it back two day later this place sucks More

by robertlowery99
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Recommend Dealer
No

Other Employees Tagged: Nathaniel Groebner, Adam Dokken, James Egan, Al Luna, Barb Madisen

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September 08, 2025

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Service dept knowledgeable, friendly, on time! Salesman concerned about what I wanted, easy to work with! More

by Slee320
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Recommend Dealer
Yes
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July 15, 2025

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Thank you so much you guys are awesome we have couple more bmw that they will need service thank you again More

by shoultz1
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Groebner, Adam Dokken, James Egan, Al Luna, Barb Madisen

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