Lou Bachrodt Auto Mall
Rockford, IL
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Dealship is Great We have bought several new/used cars from Lou Bachrodt and we always get great service and good deals. The sales people and service people are all ve We have bought several new/used cars from Lou Bachrodt and we always get great service and good deals. The sales people and service people are all very helpful, friendly and accommodating. Our salesman, Kevin Lee is a great guy. BTW, we love our new Traverse and I love my 2014 Eqinox LTZ. More
Nice to deal with someone who makes you comfortable Jim did an excellent job of making us feel comfortable. He was very knowledgeable and asked the right questions to put us in the car we wanted. He a Jim did an excellent job of making us feel comfortable. He was very knowledgeable and asked the right questions to put us in the car we wanted. He also was capable of answering all the questions we had. More
A dealership who treats you as a human, not a number The salesman was very up front, didn't try to hide hidden costs from us. He did everything within his power to get my wife and myself the best deal p The salesman was very up front, didn't try to hide hidden costs from us. He did everything within his power to get my wife and myself the best deal possible. My hat is off to Fil Sotomayor, our salesman. He was with us at every step, kept us up on what was taking place. He was there until the end, explaining the working of the vehicle a 2nd time. just before leaving, he stated any problems, give him a call and he would do what he could to fix the problem. Thanks. More
Great customer service ! ! ! ! Brent Woodward is an excellent salesman @ Lou Bachrodt !!! He is very knowledgeable about the vehicles on the lot, & patient (even when it took me ti Brent Woodward is an excellent salesman @ Lou Bachrodt !!! He is very knowledgeable about the vehicles on the lot, & patient (even when it took me till the next day to decide what I wanted). He answered all my questions, very motivated, & truly made me feel like I was a friend/family member, & not just another sale. I'll definitely recommend Brent to anyone looking to purchase a new vehicle. Thank you Brent for your excellence service & for the purchase of my vehicle. YOU'RE AWESOME !!! More
No Pressure Kevin Lee helped me build a Colorado for my needs, leveraging my bottom line cost as a preferred buyer with USAA Buying Services. He quickly got me a Kevin Lee helped me build a Colorado for my needs, leveraging my bottom line cost as a preferred buyer with USAA Buying Services. He quickly got me a truck to test drive, briefing me on a route to take with varying terrain. I "rebuilt" the truck based on my experiences and shared this information with Kevin the next day. He revised the MSRP for these requirements so that I could share the cost with my bank for potential financing options. Armed with this information, I returned on Day 3 and placed the order. Kevin allowed me to take the time I needed to validate in my own mind that I was prepared to commit to this purchase. More
Dream Car thank you Brent for helping me get my dream car and making it come true. Thank you for your hard work and dedication to getting this done for me. Easy thank you Brent for helping me get my dream car and making it come true. Thank you for your hard work and dedication to getting this done for me. Easy process and good price I will be going back for my next vehicle! More
Awesome car buying experience Mike fisher was awesome at helping my fiance and I pick out a car with in our price range. He even stayed later when our first trip took longer than e Mike fisher was awesome at helping my fiance and I pick out a car with in our price range. He even stayed later when our first trip took longer than expected. I will be recommending to friends. More
Dream car Extremely happy with my new car! Great salesman Jr ??. And awesome service. Would recommend JR and Lou Bachrodt to everyone I know! Very fast and Extremely happy with my new car! Great salesman Jr ??. And awesome service. Would recommend JR and Lou Bachrodt to everyone I know! Very fast and efficient More
Great experience This was our second time purchasing a vehicle from Lou Bachrodt. The service was exceptional all the way thru the deal! We went in looking for our sal This was our second time purchasing a vehicle from Lou Bachrodt. The service was exceptional all the way thru the deal! We went in looking for our salesman Jeff Martin and found out he was off but his colleague jumped right in. We explained to Brent Woodward what our budget was and he was eager to help us! He was very professional and helpful! This was yet again an awesome and easy deal! Thanks again Brent! We are loving our "new" used car! More
Overall Excellent Experiance Great service from the moment we arrived. Staff was excellent from sales to signing to follow-up. We'll be back for our next vehicle. Great service from the moment we arrived. Staff was excellent from sales to signing to follow-up. We'll be back for our next vehicle. More