Lou Bachrodt Auto Mall

fast and friendly JR Henry did a great job. Fast, friendly, and to the point. He is one man that knows his job. Made car buying easy! Going back there next time I need JR Henry did a great job. Fast, friendly, and to the point. He is one man that knows his job. Made car buying easy! Going back there next time I need a car More

excellent service Just bought a 2015 GMC Terrain from Lou Bachrodt in Rockford, IL. Salesman Mike Fisher was outstanding in explaining the options to my wifa and I. He Just bought a 2015 GMC Terrain from Lou Bachrodt in Rockford, IL. Salesman Mike Fisher was outstanding in explaining the options to my wifa and I. He also got us the deal that we wanted and made everything go smooth. More

amazing must go Our sales man was Joe luy he was great we didn't have great credit but he worked to help us out and we ended up in the car we wanted with reasonable p Our sales man was Joe luy he was great we didn't have great credit but he worked to help us out and we ended up in the car we wanted with reasonable payments at first I wanted white but decided to change my color to a smokey Grey Joe even knocked off a few hounded so the color wouldn't make my price higher....they are a great dealership the really try for you I would recommend them to anyone More

If you think you cant afford it just go to Lou Thanks Mike. You reeled us in . We were looking for a used car that was in our budget. Mike worked with us and we found out we could afford the paymen Thanks Mike. You reeled us in . We were looking for a used car that was in our budget. Mike worked with us and we found out we could afford the payments of a 2014 Spark. LOVE IT More

Awesome! Brian and TJ were so helpful with finding me a reliable car that fit in my budget. They were patient and not pushy what so ever, even though I came in Brian and TJ were so helpful with finding me a reliable car that fit in my budget. They were patient and not pushy what so ever, even though I came in just to browse. I will definitely be a return customer! More

beware Ordered a key for our jetta at time of purchase, checked on order several times and were told it wasnt in. After several weeks we learned key had nev Ordered a key for our jetta at time of purchase, checked on order several times and were told it wasnt in. After several weeks we learned key had never been ordered. We were also told dealership would take care of a scratch....didnt happen, several weeks later we were told paint not in stock....could've been ordered but they didn't order any...we had to pay for it. Our family member bought a new car to later learn new car had hail damage... and are fighting with bachrodts to do the right thing. More

Car shopping with Al We started one to gr out looking for a used car with low mileage. Al was the first salesperson to greet us. He was very patient with my husband (tes We started one to gr out looking for a used car with low mileage. Al was the first salesperson to greet us. He was very patient with my husband (test drove two cars and received quotes for at least four different automobiles). We chose the 2015 Equinox and believed is was the best choice we could have made, My husband is a jokester and Al rolled with the punches and gave a few himself! :-) All in all, it was a great experience and being a repeat customer, the management at Lou Bachrodt gave us a great price. We will definitely refer prospective car buyers to Al at Lou Bachrodt. Keep up the good work! More

Unmatched experience w/ Casey I had a great experience working with Casey. She was by far the best salesperson I worked with during my new car search. She was very knowledgeable ab I had a great experience working with Casey. She was by far the best salesperson I worked with during my new car search. She was very knowledgeable about her products and current promotions. My job made it hard for me to come in to shop more than once a month. Casey was great at keeping in touch over the phone and discussing my needs over email. She always responded in a timely fashion. I was extremely indecisive, and Casey was very patient and didn't make me feel pressured to make a hasty decision. I would definitely recommend Casey to anyone interested in buying a car a Lou Bachrodt. More

Very Happy We went to Lou Bachrodt today looking for a newer used pick up and ended up with the help of J.R. Henry were able to get into a new GMC Sierra. Everyo We went to Lou Bachrodt today looking for a newer used pick up and ended up with the help of J.R. Henry were able to get into a new GMC Sierra. Everyone was fantastic and friendly. Very happy to have a truck for years to come, and some great service comes with it. Thanks to everyone! More

great first time buying experience Went in there looking for a used "newer car". Called them telling them what I was looking for and when I got there, they had options ready for me to t Went in there looking for a used "newer car". Called them telling them what I was looking for and when I got there, they had options ready for me to test drive. I found what I wanted in the first ten mins of being there. Josh was a great help and really kind. Everyone there answered any questions I had. I had a price I wanted to work with and they made it happen. First time buying a car and they made it easy. I didn't feel pressured or forced. I would highly recommend anyone to look there before making a purchase anywhere else. Thank you Josh, Heather, and Mitch for everything. Anyone I know that needs a new car will definitely be stopping by! More