Lou Bachrodt Auto Mall
Rockford, IL
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My new X3 Richard is by far one of my best car salesperson. He is very courteous with low selling pressure, and treat his customers with great respect. We ar Richard is by far one of my best car salesperson. He is very courteous with low selling pressure, and treat his customers with great respect. We are totally impressed with him during our car buying experience. Richard is very honest, and recommends options that fit your life style. Upon picking up our X3, he spent over 2.5 hr to aquaint us with the car, which is extremely helpful. We are very pleased and would highly recommend Richard!! (However, when we deal with the billing department, the experience is quite different!) More
Buying a car We had good experiences with Lou Bachrodt Auto Mall. They were very helpful in finding just the right vehicle for my needs. They even brought it to We had good experiences with Lou Bachrodt Auto Mall. They were very helpful in finding just the right vehicle for my needs. They even brought it to the door to look at. More
Great Experience What a great experience, Brandon worked very hard to find the right car for me and also with my picky tech requirements. Thanks to Pat also for workin What a great experience, Brandon worked very hard to find the right car for me and also with my picky tech requirements. Thanks to Pat also for working the banks to get the right monthly payment I wanted More
great experience Josh Schneider and Richard Dummer made the car buying experience very pleasurable. I would absolutely call them when I am in the market for my next n Josh Schneider and Richard Dummer made the car buying experience very pleasurable. I would absolutely call them when I am in the market for my next new car. They really were outstanding. More
Always happy to do business with Lou Bachrodt I really appreciated the effort Jeremy weathers gave to get me the car I wanted ! The overall experience was very pleasant . I will continue to buy I really appreciated the effort Jeremy weathers gave to get me the car I wanted ! The overall experience was very pleasant . I will continue to buy cars from Lou Bachrodt in the future . More
What a nice surprise! I happened to meet Casey Welter at a social event and after talking to her for a while, I was impressed with her knowledge of Volkswagens and promised I happened to meet Casey Welter at a social event and after talking to her for a while, I was impressed with her knowledge of Volkswagens and promised to visit her at the Bachrodt dealership. Casey was aware of my frustration with the mechanical history of my 2010 GMC Terrain, but she did not put any pressure on me as I explored the lot for available VW Passats. After just one test drive, I was ready to trade! Casey put me at ease immediately and took care of all the details in a professional, efficient manner. Casey and the rest of the sales staff whom I met that day ( Chris Forman, Larry Hansen, George Schaffner) were wonderful to work with! I look forward to a continued positive experience as I bring my Passat into the dealership for maintenance. Thank you, Casey, for helping me purchase my Passat. I love it! More
Very happy customer Dale Kluck was very helpful. He has a good sense of humor and didn't pressure us. He is very professional and knowledgeable. He showed us a very nice Dale Kluck was very helpful. He has a good sense of humor and didn't pressure us. He is very professional and knowledgeable. He showed us a very nice truck that we bought and are very happy with. More
Another great experience This is the fifth vehicle we have purchased from Lou Bachrodt and like always are very happy with the service they provided. Sam Ferrille is the best This is the fifth vehicle we have purchased from Lou Bachrodt and like always are very happy with the service they provided. Sam Ferrille is the best Sales Consultant I have ever done business with. He always goes above and beyond and works very hard to meet my needs. Its because of Sam that I will continue to buy my vehicles from Lou Bachrodt. Thanks again Sam!!!! More
not being handled like a bad experment Seamlessly We walked into and did not get rushed .my fiance and I were introduced to Dale and what a guy he was. Polite funny he brought us in his office where h We walked into and did not get rushed .my fiance and I were introduced to Dale and what a guy he was. Polite funny he brought us in his office where he did the credit check so we wouldn't fall apart liking a car we couldn't afford. He walked the whole lot .he then pulled up a beautiful car it was the perfect car for us and one that we could afford he had a partner who he worked with. He took me to the car and explained everything and he was another funny guy also. The whole shoppinng experience was excellent. Steve showed us another car I fell in love with as did my future wife I mean the whole day was great at no time did they rush us so overall because of Dale and sam. would recommend him to anyone . More
couldn't have gone any more smoothly Ron Freeman was a great help!! After following his advise and filling out financing info on the website, I was able to purchase my car quickly. Did n Ron Freeman was a great help!! After following his advise and filling out financing info on the website, I was able to purchase my car quickly. Did not spend hours at the dealership, and the whole deal went perfectly. Staff was friendly and I love my new car. Thanks everyone. More