Lou Bachrodt Chevrolet Coconut Creek

I went to buy my truck here and the customer service was great! I am very pleased with them. They worked really hard to work with my budget great! I am very pleased with them. They worked really hard to work with my budget More

I've been coming here for a long time and they treat me and my car like family. I feel like my car is in good hands. and my car like family. I feel like my car is in good hands. More

It was a pleasant experience. All involved (Billy, Enri, David, Matt and Lester) were very nice. We did not feel pressured. We will definitely come back. Thank you. David, Matt and Lester) were very nice. We did not feel pressured. We will definitely come back. Thank you. More

Taken promptly and service was completed quickly. I appreciated my service representative Matt keeping me informed of my vehicles progress. The service team was exceptional. appreciated my service representative Matt keeping me informed of my vehicles progress. The service team was exceptional. More

Tire monitor system service light came on on my way home. I called 12 times before anyone returned my call. Grease or lubricant is all over my tires and wheels after having 4 new tires installed. I was also I called 12 times before anyone returned my call. Grease or lubricant is all over my tires and wheels after having 4 new tires installed. I was also being charged $50 more per tire than the order confirmation I received. The cleanliness and overall care of the customer waiting area is disappointing. No one seems to be in charge of anything and there is no sense of care for for a positive customer experience. Your Service department will be the reason why I don’t purchase another vehicle from your dealership. More

Need a receptionist to answer the phones to direct you to the individual you need to speak to. Jason (manager was very attentive. Dennis also was very attentive the individual you need to speak to. Jason (manager was very attentive. Dennis also was very attentive More

Very impressed with the time specially with their financing department everything was explained in the right way and the service was good very good and very nice environment financing department everything was explained in the right way and the service was good very good and very nice environment More

Not at all happy with service-communication with service dept was poor and we were told that the repair was not covered under warranty..$1700. out of pocket. Dealership blaming Warranty people and Warranty dept was poor and we were told that the repair was not covered under warranty..$1700. out of pocket. Dealership blaming Warranty people and Warranty people blaming Dealership. I have been out of town but will check further into this situation. If necessary I will notify the Manufacturer. More

My service advisor was great and very knowledgeable with f Chevrolet products. Shawn and Matt always communicate well, keeps me updated and informed… Happy customer f Chevrolet products. Shawn and Matt always communicate well, keeps me updated and informed… Happy customer More

Not so much the repair but the lack of communication. Although the stabilitrak indicator comes up on my display when I take my foot off the brake after sitting at a light with stop start engine off. I ju Although the stabilitrak indicator comes up on my display when I take my foot off the brake after sitting at a light with stop start engine off. I just had knee surgery and have not had a chance to bring it in. More