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Lou Bachrodt Chevrolet Coconut Creek

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
3.9
1,473 Reviews
Lou Bachrodt Coconut Creek Chevrolet in Florida - near Plantation, Boca Raton, Fort Lauderdale, Miami, Palm Beach, and the South Florida region - is a new Chevrolet dealer offering used cars, auto financing, vehicle service, and genuine Chevrolet parts. We're here to provide you with amazing customer service at every stage of the car ownership experience. Your unique car buying process starts off with the best vehicle inventory around. Our selection of new Chevrolet vehicles is unbeatable, whether you're looking for the base model or a vehicle maxed out with all the latest and greatest features. For vehicles that look and run just like new but cost less, our Certified Pre-Owned Chevrolet vehicles are for you. We also have a huge inventory of used cars and trucks in almost any make you can think of. Our sales representatives are always attentive to your wants and needs and can match you with the perfect vehicle. You don't even have to leave the dealership to secure financing! Visit our Finance Department, and our representatives will help you figure out what financial product is best for you - whether that's a new Chevrolet lease, used car loan, or an extended warranty. Even after the sale, Lou Bachrodt Coconut Creek Chevrolet is here for you with a state-of-the-art Service Department staff with technicians committed to keeping your ride in peak condition. You can visit us for all your routine maintenance and vehicle repairs, as well as genuine Chevrolet parts. We believe the car buying process should be as fast and hassle-free as possible. That's why you can take care of so many of your automotive needs right here on our website. Shop our entire inventory, value your trade, pre-qualify for financing, schedule a service appointment, or order parts, 24 hours a day 7 days a week. Feel free to contact us and let us know how we can serve you better!
Contact Dealership

5500 N State Road 7

Coconut Creek, FL

33073

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Showing 1,473 reviews

March 23, 2022

Something must improve on communications. Slow to reply to messages Need a sense of urgency More

by willieprince1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Willie, We are very sorry we did not respond to your message faster. We are working on this! Thank you for letting us know, so that we can improve! We appreciate you, your business and most of all your impute!!

March 23, 2022

They care about their clients. ENRI is the best...made sure I got the best treatment and deal. Entire experience was smooth. Finance department made sure I understood everything. More

by Carlisa.russell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enri Mandili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance closer not on list.
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Mar 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to personally thank you very much for buying your new car from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well Enri! We are very fortunate to have him on our team!!!

Apr 06, 2022 -

Carlisa.russell responded

Thank you again. The process was seamless and I felt I was treated fairly and with respect regardless my income status and ethnic background. Everyone is treated as a priority. That is the best feature. Thank you!

March 23, 2022

I don't understand if you have an appointment and I was there 2.5 for oil change. More

by BRENDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank B
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Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Brenda, We apologize for the service time. GM requires us to preform safety and as well as recall inspections on every GM that comes into our service department. This can make the wait time longer. We are working on this! Thank you for your business!

March 22, 2022

Que buen trabajo gracias por la buena atencion lo llevare para el can it de aceite More

by remrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 22, 2022

My car was littered in sand / dirt. Sad , very sad. I expected more from the dealership. More

by KEAHN.AMINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
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Mar 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Did you mention this to your service advisor or the manager? Not sure how sand, dirt and litter were in your car?!

March 22, 2022

Great custom service. Car repaired on time and I was on my way. Thank you. More

by LPETTIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter, Kuwayne Clarke
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Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 22, 2022

The service itself was fine, however, my wheel lock was not returned and I had to make a trip back when I discovered this. It was in the service office but no one had bothered to call me. If I hadn’t been More

by SHELLEYHAWKINS21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kuwayne Clarke
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Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Shelley, I am so very sorry this happened! Thank you very much for letting us know what we did wrong, so we can improve! We appreciate you and your business and hope you will continue to visit us! Once again we apologize for this inconvenience !

March 22, 2022

Great job communicating. Told me right away they were a man short. Then when I was waiting told me when my car started getting worked on. Then from there was pretty quick. More

by vincent.micich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Vincent, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Glad you like your car being washed!!

March 22, 2022

Have stayed away a while due to past experiences. Things seem much better now Professional , visit went exactly as promised More

by Jag57uar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for coming back and giving us another opportunity to serve you! We have made some changes and thank you for noticing! We do appreciate you, your business and your impute!

Mar 24, 2022 -

Jag57uar responded

“Impute”?

March 22, 2022

Good service accept car wash must be wash at least outside including wheel also. overall Ok. More

by SALMANBAQAR2001
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Sorry your car was not properly cleaned! We will work on this!!

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