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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
900 Reviews
Call Service Center (954) 960-6544

900 Reviews of Lou Bachrodt Chevrolet - Service Center

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April 30, 2022

Every time I take my car to the service Sam helps me out to do what it is urgent and also letting me know what I should fix on my next visit. He is so good on taking car my car. I trust him a lot. So grat More

by JOCILIANECRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

April 29, 2022

Very satisfied. Brandon was service advisor and he was great. He kept me updated on everything. More

by Mzucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 29, 2022

I like my service guy. He actually called when he said he would, thanks you word minimums are dumb. More

by bpowers7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Report | Print
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 29, 2022

The ease of getting in , getting the car serviced and the professionalism of the service writer was a 10 out of 10 More

by George Marrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 28, 2022

Car had problems after Leaving it there for oil change. They did not communicate with me. They just wanted me out of there. More

by GREGORYMICHEL81
Recommend Dealer
No
Employees Worked With
Person is not listed
Report | Print
Apr 30, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Gregory, Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

April 28, 2022

Good attention and attitude. The service was excellent, Chris the customer service give more than 100 % . More

by Guansa54
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 30, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 27, 2022

My entire service experience at Lou Bachrodt was fantastic. Starting with Matt, our service advisor, who was extremely knowledgeable and helpful, and continuing to the technicians who were clean and More

by Justin Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Report | Print
Apr 29, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Justin, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 27, 2022

Was a pleasure to be there and made the msintenance good place and fast service More

by JORGEFAROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Apr 29, 2022 -

JORGEFAROY responded

Sam is a very nice person with a professional knowledge, for the labor that he develops

April 27, 2022

I had an issue after an oil change. I was disappointed I had an oil leak but even more with the poor communication about the issue. Getting to talk to a human was near impossible More

by Pastorgeoffmclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are very sorry you had this experience with us! Thank you for letting us know what we did wrong, so we can improve!! We appreciate you and your business and will work hard to improve.

April 26, 2022

Brandon was great to work with and had my issue resolved in a few hours More

by Robert2323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Robert, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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