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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
897 Reviews

897 Reviews of Lou Bachrodt Chevrolet - Service Center

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April 15, 2025

very fast and easy ,I drove from Miami to do services there .only thing needed is a better carwash . More

by GLIMA7171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

April 14, 2025

they know there work an there all nice an treat u the way u would want to be More

by RSW212001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2025

I brought my car in on a Monday as my starter was giving me issues and I could not reliably start the vehicle. I spoke to a Brandon there and was told that the part would be in Tuesday after he apologized f More

by DREWBAEZA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Schoppert
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Brandon went above and beyond to get my vehicle repaired. He kept me updated the whole way. It was a pleasure working with him. I highly recommend him. More

by Keith Brunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

Keith, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2025

We've been taking our cars to Bachrodt for many, many years and no matter what the problem we come in with, we always leave knowing that it's been correctly diagnosed and repaired. Matt has been our serv More

by debbie.hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

Thank you for choosing Lou Bachrodt Chevrolet as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2025

Overall experience was great doing my visit for an oil change. I was able to complete my errands while waiting on service. More

by CHIANTIFIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Ramasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 11, 2025

Service is great . In and out and timing is fantastic . Brandon is the best . Yhanks More

by OOBKSHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 09, 2025

Purchased the truck on 2/10/25. Some repairs needed to be taken care of. Finally received the truck back over 7 weeks later. Was being told a couple more days many times. Received t More

by ALEXTRIV123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Just found out last week before I picked it up I should talk to Mike
Apr 11, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to our General Sales Manager at 954-247-3000 at your earliest convenience to discuss how we can turn your experience into a positive one.

April 08, 2025

Excellent service as always. Everytime my car service is done to satisfaction with good customer service. More

by RMCKINNON0
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2025

I have submitted a review already, dealer said we will call you immediately, still waiting for your call. More

by RIVERALEIDA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Apr 11, 2025 -

RIVERALEIDA25 responded

That’s exactly what you told me on my previous survey, that someone will call me shortly, as I said, I am still waiting. Really disappointed with the service center. Hoping you do the right thing.

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