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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
900 Reviews
Call Service Center (954) 960-6544

900 Reviews of Lou Bachrodt Chevrolet - Service Center

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March 24, 2022

This could be the worst service that I have done to any of my cars. The place was empty although I had to wait 10 minutes to be attended by one of the “service representatives”, who treated me very rude. More

by ehileen.garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Ehileen, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

March 24, 2022

Great team, always happy with the service. word word word word word word word word More

by INCEOW44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 24, 2022

It was an amazing experience, everything was fixed very fast and smooth- no problem at all. Especially it was nice to talked in my native language (Polish) with Mariusz. Keep up this possibility, it makes More

by tbarnison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariusz "MD" Danczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Janetvilay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erman Ayhan
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Mar 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with MD and the rest of our team!! We are very fortunate to have them all with us!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Mar 25, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with MD and the rest of our team!! We are very fortunate to have them all with us!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 23, 2022

Something must improve on communications. Slow to reply to messages Need a sense of urgency More

by willieprince1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Willie, We are very sorry we did not respond to your message faster. We are working on this! Thank you for letting us know, so that we can improve! We appreciate you, your business and most of all your impute!!

March 22, 2022

Good service accept car wash must be wash at least outside including wheel also. overall Ok. More

by SALMANBAQAR2001
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Sorry your car was not properly cleaned! We will work on this!!

March 22, 2022

Lou Bachrodt Chevrolet has an excellent service department. Brandon was very thorough, thoughtful, and efficient. More

by LOVETOTEACH2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Report | Print
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 22, 2022

My car was littered in sand / dirt. Sad , very sad. I expected more from the dealership. More

by KEAHN.AMINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Mar 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Did you mention this to your service advisor or the manager? Not sure how sand, dirt and litter were in your car?!

March 22, 2022

Great custom service. Car repaired on time and I was on my way. Thank you. More

by LPETTIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter, Kuwayne Clarke
Report | Print
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 22, 2022

I don't understand if you have an appointment and I was there 2.5 for oil change. More

by BRENDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank B
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Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Brenda, We apologize for the service time. GM requires us to preform safety and as well as recall inspections on every GM that comes into our service department. This can make the wait time longer. We are working on this! Thank you for your business!

March 22, 2022

Great job communicating. Told me right away they were a man short. Then when I was waiting told me when my car started getting worked on. Then from there was pretty quick. More

by vincent.micich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Vincent, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Glad you like your car being washed!!

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