Lou Bachrodt Chevrolet - Service Center

Purchased the truck on 2/10/25. Some repairs needed to be taken care of. Finally received the truck back over 7 weeks later. Was being told a couple more days many times. Received t Some repairs needed to be taken care of. Finally received the truck back over 7 weeks later. Was being told a couple more days many times. Received the truck back and it still wasn’t corrected and needed to bring it back. It’s there now. Haven’t received a response on to what’s going on with the truck. Purchased a 3year 36000 mile extended warranty. Dealership has had it for two months, so I guess as of now I have a 34 month 36000 mile warranty. So tell me this, what kind of review would you leave? More

Excellent service as always. Everytime my car service is done to satisfaction with good customer service. Everytime my car service is done to satisfaction with good customer service. More

I have submitted a review already, dealer said we will call you immediately, still waiting for your call. call you immediately, still waiting for your call. More

SO RIDICULOUSLY EXPENSIVE, but I mean it is a dealership, also everyone there is very friendly. dealership, also everyone there is very friendly. More

Since they never fixed the rims that they sold the car with or fixed the vibration although we were told it would be fixed the day we bought the car and now ended up with a cracked tower and no solution. with or fixed the vibration although we were told it would be fixed the day we bought the car and now ended up with a cracked tower and no solution. The sales guy even drove through car and admitted there was an issue. I'd rate this entire debacle as 0 stars. Worst car buying experience ever. The only helpful person was our finance guy. The car we initially wanted was taken home by an employee so we settled on what we realized is a lemon. The sales guy lied about the discount we were getting and the managers in both sales and service don't seem to want to fix the issues we brought up upon signing the paperwork. My last truck was from this dealership and I unfortunately thought they held the same standards as before. Ohh and too boot they said minor accident in the carfax....yeah that was a lie as well per the accident report. I hope someone at their customer service department actually reads these, because this will be the last time I ever car shop at this location and I plan on making sure to warn anyone I know buying a car that this is what you should expect from Lou Bachrodt Coconut Creek. A broken shock tower, bent rims, missing oil caps, missing sterring wheel buttons, and dismissal from sales and service management and untruthful damage reports, oh and a broken navigation system onstar cannot connect and cannot read the car. Glad you added that fee to check the car to makes sure it's clear for sale.... More

Charles Ramasir was helpful during this trying time with not having our vehicle for a good 3 months or so due to transmission issues. Thankfully, the dealership provided a rental for the duration of the ca not having our vehicle for a good 3 months or so due to transmission issues. Thankfully, the dealership provided a rental for the duration of the car repair which took a very long time due to parts on order plus additional repairs when issue resurfaced. It's been a few weeks now and the car seems to be functioning back to normal. This all occurred while placing our home on the market so that adds to the stress. Charles kept us notified of timeline and any delays. Always courteous. The rental location the dealership uses also could not have been nicer. They were very accommodating and it's clear why the dealership uses them. More

Sam my service manager always makes repairs smooth and easy. Does a great job taking care of everything easy. Does a great job taking care of everything More

The servicing of my car was done quickly and efficiently. The service writer Brandon Schoppert was attentive and extremely helpful. He got me in and out of the servicing quickly and ordered some additional p The service writer Brandon Schoppert was attentive and extremely helpful. He got me in and out of the servicing quickly and ordered some additional parts that I will need to have installed next week on my 2023 Corvette. All in all and excellent experience More

I have been bringing my 2017 Chevy Trax to LouBachrodt since about November of 2024, and I truly say I have not been disappointed in the service department. My service advisor, Charleston Ramasir is amazi since about November of 2024, and I truly say I have not been disappointed in the service department. My service advisor, Charleston Ramasir is amazing! He’s very helpful, attentive, and understanding. I feel seen and heard when I come to Lou thanks to him. More