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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
901 Reviews

901 Reviews of Lou Bachrodt Chevrolet - Service Center

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September 22, 2021

They are courteous, helpful and friendly staff. David the service technician was very knowledgeable and helpful. More

by Kimguck57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kuwayne Clarke
Sep 22, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Kim, Thank you for taking the time to tell us about your service experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with David was so good! We are very fortunate to have him on our team. We truly appreciate your business and for sharing your thoughts with us and DealerRater!

September 22, 2021

Was greeted immediately and my advisor was friendly and professional. Wait time was also considerably less than promised, which was much appreciated. More

by lyndakay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your service experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with Sam was so good! We are very fortunate to have him on our team team. We truly appreciate your business and for sharing your thoughts with us and DealerRater!

September 22, 2021

As usual, service done well and pretty timely. This time they forgot to put air in my tires! More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A tech
Sep 23, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Marie, Thank you for reviewing us on DealerRater!! Wow, sorry we did not put air in your tires!! Can we make another appointment? You and your business are very important to us!

Sep 23, 2021 -

Marie responded

Thank you, another appointment is not necessary at this time. Appreciate the offer.

September 20, 2021

The service I received from Sam, and his team were great 👍🏾 I couldn’t have chose a better dealership!!! More

by Rose Coleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Rose, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

September 19, 2021

So nice great customer service and quickly completed also washed me very dirty car. Thank you More

by GDDAMRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

September 19, 2021

Quick, fast, service. Eddie was a great help. He got me in and out as fast possible More

by HURRICANEJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Eddie, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

September 19, 2021

I came here for an oil change and tire rotation. Service was quick! Matthew was great as well! Very helpful! Thanks! More

by kristenazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

September 19, 2021

Great service and get my oil change and tire rotation done, Fast service Easy setting up appointment More

by DCUSEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schoppert
Sep 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with David, our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

September 18, 2021

I went there with a electrical problem and they resolved it promptly it was something the haven’t had a problem with previously More

by tunapopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

tunapopper responded

I liked Lou Bachrodt in coconut creek better than the one on Atlantic blvd

Sep 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Tuna, Thank you for your kind words. We appreciate your business!! Thank you for taking the time to review us on DealerRater!!

September 18, 2021

The dealership personnel were friendly and professional and the service seemed to be good at first. My service included oil change, tire rotation and a car wash. A few days after my service I noticed a b More

by jburns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, I am so sorry about the oil leaking on your floor!!Has one of the managers given you a call yet? We do appreciate your business and for making us aware of this.

Sep 29, 2021 -

jburns responded

No they did not

Nov 09, 2021 -

jburns responded

I haven’t heard anything from you. I have pictures of the stain in my driveway if you need to see.

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