Back

Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
901 Reviews

901 Reviews of Lou Bachrodt Chevrolet - Service Center

Sort by
July 23, 2021

Got my car back , there was a problem when I got home . Brandon said to bring it back . They gave me a loner . They were great helping me out . More

by bridgets1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Jul 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Bridget, I am so sorry this happened. I have forwarded this to the service manager. he should be calling you today!!!

July 22, 2021

Matt was my Service rep and he kept me informed with my Silverado repairs. I don’t know who Thais is. Was that my service mechanic?? If he was - he did an excellent job. More

by dbbqdwn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thais Geronimo
Jul 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 21, 2021

easy drop, very nice and smooth operation. job done timely. vehicle passed through wash when done on the way out. thank you for your service More

by MGOYETTE250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 19, 2021

Always a pleasant experience every time. Service always on top of my needs and handle quickly. Always recommended to go there for service needs. Extremely satisfied More

by Heathadam11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thais Geronimo
Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 18, 2021

Service advisor was very nice. No pressure. He also worked on getting out extended warranty to cover part of the service. Which it did. Thank you. More

by JDAHACKETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 18, 2021

i brought my car to this dealer for an oil change and tire rotation, they said they had done the oil change and tire rotation. When I got home I realized they hadn't done the tire rotation, so I had to s More

by ADMILSONGOMES2003
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
none of these listed
Jul 22, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Were you able to speak with a manager? Please give me a call at 954-247-5245. I am here Mon. through Fri. 7:00 a.m. till 3:00 p.m.

July 17, 2021

No call to tell me my car was finished, and no apology when I complained about it. I feel like I don't matter as a customer to them at all. More

by mary84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Potter
Jul 22, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Mary, You are very important to us. I am sorry the adviser did not keep you up to date. I will apologize to you now! I am very sorry. We will work on this!!!

July 12, 2021

I got an oil change and tire rotation. The work was completed in a professional and timely manner. I would recommend using their service department. More

by LEE_RICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Lee, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 11, 2021

Got me in and out quick. Thank you David Hirsch and Keith! My vette was fixed correctly. They were very courteous and friendly. I will bring my car to them whenever needed. More

by MARC-ATTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith was great!
Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with David, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 11, 2021

Fast and easy process. Short wait time. Excellent service Dropped of my car for oil change was ready in 45 min. Helpful staff, attentive staff. More

by AYTENYOUMER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

...
79
...