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Lou Fusz Buick GMC

St. Louis, MO

4.7
784 Reviews
The Lou Fusz Automotive Network has been treating the St. Louis and surrounding areas with Respect for 70 years! We are Home of the Fusz Family Promise, Best Price Guarantee and a 10 Year 200,000 Mile Limited Powertrain Warranty on new vehicles!!
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10950 Page Ave

St. Louis, MO

63132

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Showing 784 reviews

April 04, 2016

A fair shake Came in recently to ask Gus about trading in my Buick Enclave. I loved that car but it was just too big now that our last child was off to college. More

by tvella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brotherton, Calvin Stark
Apr 04, 2016 -

Lou Fusz Buick GMC responded

Thank you for taking the time to leave a wonderful review! It is a pleasure to hear Gus, Scott, and Calvin went above and beyond to provide ou with an excellent experience. He will be happy to hear your kind words. We appreciate your business and hope to see you again in the future. Best, The Lou Fusz Toyota Team

March 30, 2016

Best buying experience ever . Just purchased my new used car and had the best experience I ever had buying a car. Andy Dobbyn was great explaining all the features on the car and w More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dobbyn
Mar 31, 2016 -

Lou Fusz Buick GMC responded

Barb, thank you for sharing your experience with us! We appreciate your review. We're looking forward to helping you with your next car purchase.

March 25, 2016

Very helpful honest and open. My visit was a breath of fresh air. No xx and not pushy. Darrel Hazlet was very helpful and honest. Treated like a friend. Definitely would by another More

by Brian Denu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrel Hazlett, Calvin Stark
Mar 25, 2016 -

Lou Fusz Buick GMC responded

What a great review, Brian! It is a pleasure to hear Darrel went the extra mile to provide you with a pleasant experience. He will be happy to hear your kind words. We appreciate your business and hope to see you again in the future. Best, Lou Fusz Buick Team

March 24, 2016

Great service!! Went in to Lou Fusz for a oil change and the open door service was very easy for me to get help for my service done. My service adviser was very helpf More

by Walters1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Treiber, Jason Walters
Mar 25, 2016 -

Lou Fusz Buick GMC responded

Thank you for leaving a great review! We are pleased to hear Tom and Jason went the extra mile to give you a great and timely service experience. We appreciate your business and hope to see you again in the future.

March 24, 2016

service I recently had my oil changed at the dealership and my experience was great, as usual. The employees are always very helpful and take the time to get More

by author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan , Tom Treiber, Amy Tysdal
Mar 25, 2016 -

Lou Fusz Buick GMC responded

Thank you for taking the time to leave a great review! Our team strives to provide all our customers with a great and timely service experience. They will be very happy to hear they continue to achieve that. We appreciate your business and please feel free to let us know if there is anything we can do for you in the future. We look forward to seeing you again.

March 16, 2016

Gus Loftis always goes the extra mile for me I can always count on both Gus and Lou Fusz to do the very best for me. whether is buying a new car or making sure my trip to the service department g More

by John Lucas12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2016 -

Lou Fusz Buick GMC responded

It is always a pleasure to hear Gus and the team go above and beyond to provide you with such an excellent experience. They will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

March 15, 2016

Horrible customer service I purchased a car from the by here pay here side the had the car 2months lots of problems occured wasnt to mad because pretty much everything's under More

by I'm a customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Treiber, Jason Walters
Mar 18, 2016 -

Lou Fusz Buick GMC responded

Hello - I'm disappointed to hear you feel your expectations were not met. We pride ourselves on superior customer service and want to discuss this matter with you further. Would you mind reaching out to me at your earliest convenience? Best, Tom Treiber, Service Manager, tomtreiber@fusz.com

March 11, 2016

Purchased a new car I had an awesome experience in purchasing a new car from Lou Fusz. The salesman, Gus, was great. He was personable and professional. Gus explained a More

by FraneySue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Buschhorn, David Hoeflinger
Mar 15, 2016 -

Lou Fusz Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear Gus was able to inform and help your decision to buy a new car. We look forward to doing business with you again. Best, the Lou Fusz Buick Team

March 06, 2016

Enjoyable buying experience! Gus Loftis and Dave Hoeflinger are Lou Fusz Buick GMC's "easy buttons". I came in for a test drive and ended up buying a beautiful brand new GMC Terra More

by NinaL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoeflinger, Angela Randazzo
Mar 08, 2016 -

Lou Fusz Buick GMC responded

Thank you for taking the time to wrie this awesome 5-star review! We will be sure to let Gus and Dave know that you appreciated his service and we hope to see you againin the future!

March 06, 2016

Pleasant Thomas Childress was very friendly and concerned with my 2-1/2 hour wait, which was not a problem. I am relieved recall was replaced. More

by curlie76
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Childress
Mar 08, 2016 -

Lou Fusz Buick GMC responded

Thank you for this stellar review! Thomas will be pleased to hear that you enjoyed your time working with him. We hope to see you again in the future!

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