Lou Fusz Buick GMC

Wonderful people to work with I visited the dealer a couple times during my down select process for my new Buick. During that time, I received knowledgeable and professional servic I visited the dealer a couple times during my down select process for my new Buick. During that time, I received knowledgeable and professional service from John Randazzo. I did not feel pressured at any point, just competently supported. Once I decided on the Lacrosse and what options I wanted, John helped make the rest of the buying experience very painless and enjoyable. Overall, this was a great experience, including the actual dealings with the title/finance folks. I can sum this up as low pressure, responsive, professional service that I would definitely recommend to others. Ask for John Randazzo. He definitely made my buying experience a pleasant one. More

Relationship It's always great to develop a relationship ship with a dealer. Third vehicle bought from this location and 2nd Terrain! Andy was awesome to us. It's always great to develop a relationship ship with a dealer. Third vehicle bought from this location and 2nd Terrain! Andy was awesome to us. More

Great Staff I was interested in looking at a Buick Encore Convenience. I filled out an online survey. Immediately my phone started ringing, bad luck, I was in a t I was interested in looking at a Buick Encore Convenience. I filled out an online survey. Immediately my phone started ringing, bad luck, I was in a training class. I received a text from Ryan Finan asking if he could help me. I jumped on that, I could still be in training and text back and forth. I told him what I was looking for. We set up an appointment for Friday. I didn't get to meet Ryan personally but he turned us over to Scott Brotherton. Scott was Great. Asked the right questions and got us in and out of there in a short time. David Hoeflinger was our finance guy. You couldn't ask for anyone better. Left Friday night with my new vehicle. We WILL be going back to see this team again! Thanks guys for all your help! More

3rd Car I've purchased!! Gus Loftis is a pleasure to work with. I just purchased my third car from him. While these have been used vehicles, they have been just what my new Gus Loftis is a pleasure to work with. I just purchased my third car from him. While these have been used vehicles, they have been just what my new drivers (16, 19 & 20) have needed. Gus didn't pressure me, he presented several options and gave me his opinion on each one. If you are in the market for a used or NEW car, I'd definitely give Gus a call. More

Great Car/Great Service Besides buying a great car, my wife and I were met with outstanding service from Andy Dobbyn. Not only extremely professional and knowledgeable, abov Besides buying a great car, my wife and I were met with outstanding service from Andy Dobbyn. Not only extremely professional and knowledgeable, above all we trusted him. It made the experience of buying our first car as a married couple that much more enjoyable. Thanks Andy! More

Super service Thanks to Stephanie Watkins and Jason for a fast and pleasant service trip. This dealership is second to none. The men and women go above and beyond f Thanks to Stephanie Watkins and Jason for a fast and pleasant service trip. This dealership is second to none. The men and women go above and beyond for there customers. More

Happy Dance Amy greeted me as I took my Silverado in for routine service and to have the battery checked as the truck had begUn to slow when cranking. She indicat Amy greeted me as I took my Silverado in for routine service and to have the battery checked as the truck had begUn to slow when cranking. She indicated that an electrical check would be $35 and I said fine. She called me later when my vehicle was ready to tell me that, yes, the battery at around 5 years old was no longer holding a charge as it should. She went on to state that the battery had been replaced BUT, there was no charge for the battery or the electrical check since the old battery had also been pucharsed from Lou Fusz. Thank you AMY! aND NOW....... HAPPY DANCE!!! More

Customer service I went in for an oil change and was greeted by Amy. She was very helpful and even took the time to see if I needed to have other services performed. S I went in for an oil change and was greeted by Amy. She was very helpful and even took the time to see if I needed to have other services performed. She also checked for any rewards I may be able to redeem. I have to say thank you Amy, you're very friendly and personable and that goes a long way in customer service. More

Scott Brotherton Just wanted to say thank you to Scott Brotherton who not only was the first to greet us at the door but was kind, gracious and most of all knowledgabl Just wanted to say thank you to Scott Brotherton who not only was the first to greet us at the door but was kind, gracious and most of all knowledgable about his work. I am glad we chose Lou Fuze and I will be telling others about my great experience. Thank You again. God Bless and Merry Christmas! More

Brittany was just great Brittany was just AWESOME in all the service. Brittany went the extra mile to help Jim and I.WE just love our NEW Buick. Thank you so very much. Jim Brittany was just AWESOME in all the service. Brittany went the extra mile to help Jim and I.WE just love our NEW Buick. Thank you so very much. Jim and Sharon Whitney More