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Lou Fusz Chevrolet
St. Peters, MO
243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 243 reviews
March 22, 2020
A GREAT EXPERIENCE!! Steve Linton my new car sales rep. Was extraordinary. Steve went above and beyond to get me in the vehicle I wanted. Brett Vaughn I cant say enough !! Brett made this deal better tha Was extraordinary. Steve went above and beyond to get me in the vehicle I wanted. Brett Vaughn I cant say enough !! Brett made this deal better than I could have imagined. Brett got me an interest rate that I thought was impossible. If I could give them both a 10 * I would. If your looking for a new vehicle ask for Steve Linton. You guys rock!! Thank you for making this a great car buying experience, and getting me in my new 2020 Chevy Blazer 2 LT. Lynette More
by lynette2656
Employees Worked With
Steve Linton. Brett Vaughn
January 04, 2020
Brandon did a excellent job finding the perfect car for me. He went out of his way to assist me. The dealership found a vehicle that suited my tastes and I left happy with the financial terms. Thanks again me. He went out of his way to assist me. The dealership found a vehicle that suited my tastes and I left happy with the financial terms. Thanks again for your expertise, professionalism and efficiency. Friendly service and helpful staff. More
by adrian.emoore
Employees Worked With
Brandon Johns, Ted Stranz, Michael Salazar
November 01, 2019
New car was not prepped when purchased Vehicle was not prepped properly when bought. The vehicle had a dealer installed pin stripe which I did not want. The salesperson said that it would b Vehicle was not prepped properly when bought. The vehicle had a dealer installed pin stripe which I did not want. The salesperson said that it would be removed at no additional cost. Upon taking delivery of the new 2019 Impala Premium, I saw that the pin stripe was removed and it appeared that the vehicle somewhat cleaned. Upon driving a short distance I noticed that the interior windshield was only attempted to be washed and none of the other windows were cleaned at all. Going through the Infotainment, I noticed that the tire pressure showed 34, 31, 30, 30 (needed to be set at 33 PSI). Upon arriving at home I noticed that the pinstripe glue/backing was still apparent and the vehicle had rub marks where the tech had tried to remove it. I found lower Front Air Dam pieces in the trunk that were never installed. There was still white shipping tape on various areas on the lower part of the vehicle. The windshield washer fluid container was never filled. The interior was dusty. I have purchased 15 new GM vehicles over the past 40 years and all have been prepped extremely well. When I drove out of the lot I just assumed that this vehicle was also prepped properly and I did not do a thorough inspection (my mistake). I did contact the salesperson the following day to address the issues. After numerous calls they did agree to compensate me for allowing me to correct these issues. It has been 10 days since then, but I still have not been compensated. A few days prior to dealing on the vehicle I had contacted the salesperson with a question in regards to the "Engine Control Start/Stop" feature, if it was on the 2019 Impala Premium V6. They indicated that it was. Upon my own research I was seeing that it is not on that vehicle (which I preferred not want on my vehicle). I had other questions while dealing on the vehicle and they did hot have immediate answers. It's apparent that the sales people have no knowledge of the vehicles being sold. More
by Fulton
Employees Worked With
Alexis Voss, Aneesa Majid
October 25, 2019
Service Department is Not So Good I purchased a Certified Pre-Owned GMC truck from Lou Fusz Chevrolet in St. Peters that I've been having far too many issues with. Although the issues I purchased a Certified Pre-Owned GMC truck from Lou Fusz Chevrolet in St. Peters that I've been having far too many issues with. Although the issues have been covered under warranty, I've been inconvenienced far too often for a newer truck. Those inconveniences are compounded by what appears to me to be either incompetence or lack of concern for customer satisfaction in their service department. I've had to return more than once for the same issue and most recently was treated with indifference to my frustration. Many times, calls aren't returned. I was stranded out of town with the truck recently so was forced to visit the service department of another dealership where they did whatever they could to make the best out of a bad situation. Sorry Joe in Sales...I had no problem with my purchase experience but I've had it with your dealerships service department and don't intend to give LF Chevy any future business. More
by 12220ADC
Employees Worked With
Bob Watkins, Joe Troia
October 07, 2019
This dealership is friendly but scammers.DO NOT TRUST This dealership is friendly but scammers. DO NOT TRUST ANYTHING THEY SAY AND DON'T SIGN ANYTHING WITHOUT SEEING EACH PAPER THAT YOUR SIGNING. And as This dealership is friendly but scammers. DO NOT TRUST ANYTHING THEY SAY AND DON'T SIGN ANYTHING WITHOUT SEEING EACH PAPER THAT YOUR SIGNING. And ask questions throughout your process and do not let them talk to you about anything else that does not involve you purchasing your car or truck They get no star rating from me ! More
by Mark
Employees Worked With
Mike Ingalls
September 04, 2019
Oil Change/Tire rotation Scheduled an oil change for 9:30 a week and a half ago. Got there and there were 9 cars before me. I took off work to get this done. I asked if al Scheduled an oil change for 9:30 a week and a half ago. Got there and there were 9 cars before me. I took off work to get this done. I asked if all the cars in front of me were appointments he said yes. I questioned the service rep as to why there were so many cars and that I had a 9:30 appointment, he told me that I could come back at 1. I told him that this was unacceptable. He just said sorry. I called to speak to the service manager and Stephanie still hasn't returned my call. Will no longer give them my business. More
by Jamie
Employees Worked With
not sure of the service reps name
May 11, 2019
Good Experience We recently purchased an inexpensive used car for our daughter and Ray Walker was a great salesman and very helpful. Same with Kevin in finance. Th We recently purchased an inexpensive used car for our daughter and Ray Walker was a great salesman and very helpful. Same with Kevin in finance. They made the deal work with little drama and we got a nice car. More
by DaveW
Employees Worked With
Kevin Robson, Ray Walker
November 18, 2018
Very Helpful Thanks to Daniel Edmondson and Justin Jones in Sales for their time. Also, thanks to Brett Vaughn in finance. Even though I wasn’t able to purchase th Thanks to Daniel Edmondson and Justin Jones in Sales for their time. Also, thanks to Brett Vaughn in finance. Even though I wasn’t able to purchase the car I wanted and within my budget, I would highly recommend Lou Fusz Chevrolet based on the time and customer service I received. Thanks Again More
by Scott
Employees Worked With
Justin Jones, Brett Vaughn, Daniel Edmondson
October 03, 2018
Dave Mayer is a great salesman! he is always very helpful!! Dave Mayer is a great salesman! We have bought several trucks from him. He is very helpful . We would definitely recommend him to anybody that would w Dave Mayer is a great salesman! We have bought several trucks from him. He is very helpful . We would definitely recommend him to anybody that would want to buy a CHEVY!!! More
by Betty 1234
Employees Worked With
Dave Mayer
September 28, 2018
Best Experience Carolyn Roderick was great! This was the easiest car purchase that I have ever had. She was very helpful and I was never pressured to do anything! L Carolyn Roderick was great! This was the easiest car purchase that I have ever had. She was very helpful and I was never pressured to do anything! Lou Fusz Chevrolet will have my business in the future. Thanks again for helping me with my sons new car! Appreciate it! PS: The manager/finance were awesome to work with as well! More
by Paul0512
Employees Worked With
Carolyn Roderick
