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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

July 23, 2021

Having never done a company lease through a dealership before, the dealership and Alondra were absolutely wonderful! Thank you for your help and making a seamless process. More

by sjneno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We hope you enjoy your new truck! We value your business and look forward to helping you again in the future.

July 22, 2021

We were pleased with the way we were treated at Lou Fusz. Alondra was very helpful in informing us if any questions we had. She was very friendly. More

by coffer86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Anderson, Abigail Fox
Jul 29, 2021 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

July 20, 2021

All the employees care. From the purchase to preventative maintenance I'm very satisfied with the service. I would recommend this Ford dealer always thanks More

by RMORCOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry in service
Jul 29, 2021 -

Lou Fusz Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

July 20, 2021

Job completed and service center willing to work with us on affordable solutions to our repair. Thanks thanks thanks thanks thanks thanks thanks thanks thanks! More

by lzaharias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stahl
Jul 29, 2021 -

Lou Fusz Ford responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

July 19, 2021

The staff were very friendly, and quick. I only waited about an hour for my oil change and the waiting area was clean and had refreshments available. More

by polhamus32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees working the servicing are were nice and helpful.
Jul 20, 2021 -

Lou Fusz Ford responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

July 19, 2021

Great service department! They got me in fast and came up with creative solutions to fix my problems! Our 2010 expedition will continue to roll for many more miles with these guys! More

by jbarnard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic, Abigail Fox
Jul 20, 2021 -

Lou Fusz Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.

July 19, 2021

I took my 2019 Ford Escape in for a oil & filter change. I also asked that the air conditioner be checked. Brandon did a great job checking me in & updates on the work . Air conditioner was okay. I rec More

by Patricia Wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department-Brandon
Jul 20, 2021 -

Lou Fusz Ford responded

Your business is the reason we are here to serve you. Your comments are very important to us and we will be sharing them with our team. Thank you very much for taking the time to let us know which will help us grow and become better every day.

Aug 22, 2021 -

Patricia Wallace responded

Great service

Aug 22, 2021 -

Patricia Wallace responded

Great service

July 19, 2021

Brandon and Jon were great thanks for you help. Quick service and quality work. I don’t know what else to say place is great More

by aleonard2774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon and Jon in service
Jul 20, 2021 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable.

July 18, 2021

Your entire staff was a pleasure to work with especially Lauren. Did a great job of demonstrating all the features / options that the truck had. Most importantly she never pressured me at any time! More

by mikejboehmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Lauren Sutter, Cory Laneman
Jul 20, 2021 -

Lou Fusz Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

July 17, 2021

Friendly, try very hard to make customer happy . No stiff arm nor forceful sales tactics. They really try hard and take personal interest in you being a happy customer. More

by Ulybee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gianino, Bryan Anderson, Cory Laneman
Jul 20, 2021 -

Lou Fusz Ford responded

Thank you so much for leaving us a review. Your business is very important to us and we appreciate you choosing Fusz.

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