Back

Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
Contact Dealership

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,254 reviews

February 08, 2021

Super easy process to schedule an oil change in the timeframe I wanted. Rick Dana is easy to work with and provided a thorough rundown of the services my car needed now, and on my next appointment. More

by Bull_holstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

February 07, 2021

I purchased a tire at the dealership because my vehicle is new and I wanted it to match the other tires. On the Lou Fusz website it says they will match anyone's price on tires. I brought in a printout fr More

by jeffdoug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fritts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Parker (Non responsive), Joe Jerome
Feb 25, 2021 -

Lou Fusz Ford responded

We appreciate you reaching out to us and we will share this with the management team. Thank you for your time.

February 05, 2021

Super nice and easy to talk with, service was quick and painless and the works package was affordable. Needed a tire rotation and it was completed without a hassle included in the package. Thank you for th More

by Blake.howdeshell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Feb 25, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

February 04, 2021

Gave five stars because apparently Ford considers anything less a failure. Shame. Shame on Ford for making a customer write at least twenty five words. They are Fords biggest failure. More

by Notvalid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Feb 25, 2021 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

February 03, 2021

I got in at my appointment time. The vehicle was finished when promised. Will use Lou Fusz Ford again. I will tell friends about the experience. More

by garyvanbooven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bandera
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

February 03, 2021

Great service. Made me feel very comfortable buying my first car from a dealership. Definitely would recommended to anyone who is looking to buy a car More

by baileyfilipiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gianino, Jeff Ream
Feb 25, 2021 -

Lou Fusz Ford responded

We appreciate your business! Thank you so much for the high rating!

February 03, 2021

Lauren was FANTASTIC! She was absolutely AMAZING! She worked hard to get us into a car today when there was little hope. THANK YOU SO MUCH! More

by DaniV08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter, Cory Laneman
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.

February 02, 2021

went in for 2hr recall to be told st 2.5 mark that vehicle wouldn't be done until next day. luckily friend picked me up. would have lived to get a lianer as I am interested in a new truck. More

by bigal302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Dana
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable.

February 02, 2021

This dealership is great! Jerry is absolutely amazing!! He is super helpful and he always puts his customers first! I will always come back! Thank you! More

by hgheyhey46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

February 02, 2021

Dropped off my car without an appointment expecting to have it sit a couple of days and Rick was able to fit me in that same day. I’ll definitely be back More

by WEETOM543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson, Rick Dana, Cory Laneman
Feb 25, 2021 -

Lou Fusz Ford responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

...
126
...