Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Fusz Ford
Chesterfield, MO
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis.
Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,254 reviews
December 16, 2020
Friendly staff and great customer service. The King had a stop sale so we couldn't bring it home that day but Bijan delivered it to me personally on Thursday! Perfect example of customer service! a stop sale so we couldn't bring it home that day but Bijan delivered it to me personally on Thursday! Perfect example of customer service! More
by Rebeccagustinrwbevvagustin@ymail.com
Verified Customer
December 15, 2020
Excellent service managers who pay attention to their customers. Ok. The system wants 25 words and that needs to be changed! Seriously/ this is a way to discourage reviews. customers. Ok. The system wants 25 words and that needs to be changed! Seriously/ this is a way to discourage reviews. More
by glen.larson
Employees Worked With
Jerry Gritt
December 15, 2020
They are always very pleasant and the waiting area is clean and comfortable. They get you in and out on quickly and you know you truck is taken care of. clean and comfortable. They get you in and out on quickly and you know you truck is taken care of. More
by SUSIE.MULLER.59
Employees Worked With
Rick Dana
December 15, 2020
Rick was prompt taking care of me when I arrived, friendly and service was completed within the designated timeframe provided. I also enjoyed the newly remodeled waiting area. Much better than the ol friendly and service was completed within the designated timeframe provided. I also enjoyed the newly remodeled waiting area. Much better than the old one. More
by MC
Employees Worked With
Rick Dana
December 15, 2020
Requested my appointment get scheduled once all parts were available. I let them know I was willing to wait to drop it off. They scheduled the appointment without parts being available and my 2 day serv were available. I let them know I was willing to wait to drop it off. They scheduled the appointment without parts being available and my 2 day service took 5 days. Unacceptable. I will no longer be getting service done at your shop. More
by Jasoniffrig
Employees Worked With
Dumb xxx
December 14, 2020
Excellent care from the time the appointment for service is scheduled to letting us know when it is complete with reminders sent before and contact made the day of checking to see if we have any additional is scheduled to letting us know when it is complete with reminders sent before and contact made the day of checking to see if we have any additional questions while the vehicle is in the shop. More
by mv.maz
Employees Worked With
Joe Jerome, Bryan Mazuranic
December 12, 2020
I always hAve a great experience at this store. The service staff is always super friendly and very helpful. You can tell they actually care about their customers. service staff is always super friendly and very helpful. You can tell they actually care about their customers. More
by Codypalermo
Employees Worked With
Other Employees :
Brian Noles, Grant Woods, Nick Prebianca, Bryan Anderson, Corey Hughes, Rick Dana, Joe Jerome, Jerry Gritt, John Dolan
December 11, 2020
Great customer service. Rick Dana, my service writer made it happen. Had my vehicle overnight & he even made sure it was inside your dealer facility. it happen. Had my vehicle overnight & he even made sure it was inside your dealer facility. More
by Dennis
Employees Worked With
Rick Dana
December 09, 2020
Rick Dana took care of me and solidified my faith in Ford to deliver excellent customer service and satisfaction. He went above and beyond to make sure I was happy with my truck. to deliver excellent customer service and satisfaction. He went above and beyond to make sure I was happy with my truck. More
by John I
Employees Worked With
Rick Dana
