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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

December 03, 2020

It is always a pleasure to deal with Lou Fusz Ford. I would not buy a Ford anywhere else, and only service elsewhere when out of town and have no choice.] More

by 2JGSTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Piel
Dec 04, 2020 -

Lou Fusz Ford responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

December 03, 2020

Have had service twice here. Both times it was very smooth and my vehicle was delivered as scheduled. I even got a free car wash. Very pleased with Lou Fusz Ford. More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Dec 04, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

December 03, 2020

Brought my Explorer in for a recall issue. Dropped off Monday night and had my car ready to go by 10:00 am the next morning. Despite the recall was very pleased with the friendly customer service and quic More

by Bull_holstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Dec 04, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

December 03, 2020

Bijan was so helpful. This was the first car I have purchased and he made it so easy for me. I never thought the process could go as smooth as it did. He was outstanding. More

by Blues_dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Lou Fusz Ford responded

We appreciate you leaving us a review. Your business is very important to us and we are always looking for ways to improve. Thank you very much for your feedback and will share your thoughts with our team.

December 01, 2020

I dealt with Brandon, in the service department , regarding a warranty repair. It was a professional and seamless interaction. Would definitely recommend this service department based on my experi More

by Robb-200@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Dec 02, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

December 01, 2020

Got me in on time and told me how long it would take while I waited. Everything went perfect. I Don’t remember the service writers name but he did a great job. More

by kmoandjmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Dec 02, 2020 -

Lou Fusz Ford responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

December 01, 2020

Everything was fantastic. Just fantastic. I walked to goodwill and found some great deals. A real win-win SITUATION. Lou fusz ford FOREVER and beyond!!!!!! More

by ALEX.ALAMEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Dec 02, 2020 -

Lou Fusz Ford responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

December 01, 2020

The service department always does a great job! Brandon and Rick helped with my car’s routine maintenance this time and they were friendly and explained everything my car needed. More

by Kaith09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Brandon Piel
Dec 02, 2020 -

Lou Fusz Ford responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

December 01, 2020

Corey did a good job. I enjoyed my visit with the dealership. I had a pretty good experience. I will definitely tell friends and family about you guys! Thanks More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Howdeshell
Dec 02, 2020 -

Lou Fusz Ford responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

November 27, 2020

When I need service on my F-150, I always consider Lou Fusz Ford in Chesterfield, MO. I usually ask for Rick Dana in the Service Department because he is very familiar with the work history on my vehicle More

by Earl Meggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Dec 02, 2020 -

Lou Fusz Ford responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

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