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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

October 26, 2020

Great place to have service done on my car. Can't beat the price for an oil change, and it is so very convenient to work. More

by jrsimansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Oct 26, 2020 -

Lou Fusz Ford responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

October 26, 2020

Brandon was awesome, very accommodating even after an usually long wait. Service is excellent, and I never feel pressured that services are being offered that are not necessary. New waiting room is a nic More

by kennedy.travis09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Oct 26, 2020 -

Lou Fusz Ford responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

October 26, 2020

Service was excellent and fast. Rick was great to work with as well and very accommodating. He got me in and out within an hour and back on the road. More

by mike.g.ferraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Oct 26, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

October 26, 2020

Great job as usual. Always feel comfortable having my truck serviced here. Don’t have to be worried about being ripped off for unnecessary repairs. More

by tsgerard0809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome, Jerry Gritt
Oct 26, 2020 -

Lou Fusz Ford responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

October 24, 2020

Lauren did a great job! She made the process of buying our truck so pleasant! We highly recommend Lauren to anyone wanting to buy a car. More

by rob.panosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson, Lauren Sutter
Oct 26, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

October 23, 2020

I’ve been a customer of Jason Catlin for many years, including a BMW M5 I bought from him when he was at Plaza Motors. His commitment to customer service excellence is why I keep coming back. Jason rece More

by HB Hassan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Hughes, Jason Catlin
Oct 26, 2020 -

Lou Fusz Ford responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

October 23, 2020

Bijan is the BEST! He was incredibly detail oriented and put our budget and feature needs first. He took great care of us and finding the perfect car. Once we did, we were in and out. I highly recommend wor More

by mclemoreabrielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gianino, Bryan Anderson
Oct 26, 2020 -

Lou Fusz Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

October 23, 2020

My overall experience was positive. Technician was friendly, courteous and helpful in explaining other services that Would make my car perform better. Cost was reasonable esp. with my coupon. More

by GADJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Oct 26, 2020 -

Lou Fusz Ford responded

Thanks for the kind review. Let us know if we can help with anything else.

October 22, 2020

I have been with Lou Fusz for over 20 years. The service is better now than ever! Brandon is awesome! He ALWAYS excels in care... More

by LON.AYLSWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Stahl, Brandon Piel
Oct 26, 2020 -

Lou Fusz Ford responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

October 22, 2020

Great service! On time. The new waiting room is clean and beautiful. I have never had a bad experience at this dealership and I have bought 4 cars from them More

by Rdkd04
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Oct 26, 2020 -

Lou Fusz Ford responded

We appreciate your business! Thank you so much for the high rating!

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