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Lou Fusz Ford

Chesterfield, MO

4.6
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

January 15, 2024

First off the valet service is the outstanding. Also, I booked service thinking it was a door latch recall. Instead it was an extended warranty. The rep explained it without making me feel like am More

by dancoombes
Recommend Dealer
Yes
Employees Worked With
Don't remember... maybe Brian? Started with a B
Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service reps have met all of your needs! We appreciate your review!

January 14, 2024

AWESOME. LOVE THESE GUYS! I have of so much thanks to go out to these guys for the job they have done to my truck. They've always kept my truck running right More

by dpollard66
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service department takes great care of your truck! We appreciate you choosing Lou Fusz Ford!

January 14, 2024

Called, came in to test drive and came home with it. Everybody was helpful and professional More

by callahan52
Recommend Dealer
Yes
Employees Worked With
Alondra Conejo
Jan 16, 2024 -

Lou Fusz Ford responded

We're thrilled to hear about your sales experience with us! We hope you enjoy your vehicle!

January 14, 2024

Excellent Dan is great! !! I plan to do more deals with him in the future. More

by kalbelectric
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Hoeflinger
Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Dan! We hope to see you again soon!

January 14, 2024

Very fast time to appointment and to service, and reasonable cost. Service was quick and convenient More

by NANCYG.HOFFMAN
Recommend Dealer
Yes
Jan 16, 2024 -

Lou Fusz Ford responded

We're thrilled to hear about your experience with our service department. Thank you for leaving us a review!

January 14, 2024

Friendly and helpful I was checked in quickly. Everyone was friendly and helpful. I was checked in quickly. Everyone was friendly and helpful. My service was completely quickly and on time. More

by rick
Recommend Dealer
Yes
Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for the kind words Rick!

January 14, 2024

Easy to schedule appointment and quick service Quick service and received a call as soon as it was ready for pick up. More

by Monica B
Recommend Dealer
Yes
Employees Worked With
Jessie
Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear that your experience with us was quick and easy! Thank you for your kind words!

January 14, 2024

Good They provided a good experience. It was a quick check in. They communicated well for the update of my vehicle More

by switzeraaron11
Recommend Dealer
Yes
Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for leaving a review! We're happy to hear about your experience!

January 14, 2024

I brought in and said brakes are loud and they said they would test and when it was returned, they still sound very bad More

by trgrantham5
Recommend Dealer
Yes
Employees Worked With
Service
January 14, 2024

Lengthy repair due to parts. Communication was hit/miss. Vehicle fixed correctly just took along time. Would like to of had a little more communication More

by tsgerard0809
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for bringing this to our attention. We are passing the message along. We hope to see you again.

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