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Lou Fusz Ford

Chesterfield, MO

4.7
2,252 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,252 reviews

August 23, 2020

Bijan was a SENSATIONAL salesman, extremely easy to talk to and work with. Gave very detailed rundowns on each vehicle and it's features while not pushing any type of deal down our throats. Couldn't ask for More

by Mahatma Portis
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
Aug 31, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

August 22, 2020

Dropped off without appointment, Joe got me taken care of. Considering how busy they were was nice of them to get me taken care of and get me back over to my office. More

by MJSCIMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Aug 31, 2020 -

Lou Fusz Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

August 21, 2020

The staff is very knowledgeable. They can explain all the charges incurred in an articulate way. Just make sure that you have an appointment scheduled. They never liked walk in in my experience. More

by Abhilash Barla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Aug 31, 2020 -

Lou Fusz Ford responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

August 20, 2020

Although this Ford dealership is not the closest location for me, I always choose to bring my car here because they always get me in quickly for service!! With other Ford dealerships sometimes I have to wait More

by beegtoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Aug 31, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

August 19, 2020

My advisor was great and so was the service. When estimating when my vehicle would be done, they were on point. Quick and easy like always! More

by avermilliondancer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Aug 31, 2020 -

Lou Fusz Ford responded

Your business is the reason we are here to serve you. Your comments are very important to us and we will be sharing them with our team. Thank you very much for taking the time to let us know which will help us grow and become better every day.

August 18, 2020

Alondra was great! She was friendly and REAL. She helped me get exactly what I needed in my range and I got the car I wanted! More

by aadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo, Bryan Anderson
Aug 18, 2020 -

Lou Fusz Ford responded

Thank you so much for your feedback ! If you need any service appointment scheduled let me know and I will set that up for you ! Again congratulations on your new vehicle!!!!

August 17, 2020

Rick was outstanding!! AAA didn’t come after two hour wait, so we were allowed to borrow a jump box to get the car started and drive to the dealership to replace the battery! He was kind, efficient and More

by seroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Aug 31, 2020 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

August 17, 2020

Bijan was the absolute best to work with, we could not be happier with the truck and the finance, I would recommend to everyone, what a great experience! More

by six4theblues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Bijan Porshahidy, Bryan Anderson, Jason Catlin
Aug 31, 2020 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

August 14, 2020

A bit messy right now as they are doing some remodeling. Could use a good outside waiting area during these times. Got in and out quickly for my oil change. I will use them again. More

by bstreet72
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Aug 31, 2020 -

Lou Fusz Ford responded

Your business is very important to us. Thank you so much for the review.

August 14, 2020

Excellent service and care starting from the time the appointment is made through the actual work detail and final closing out and billing. Very thorough with the explanation of the charges and making su More

by mv.maz
Recommend Dealer
Yes
Employees Worked With
Joe Jerome, Bryan Mazuranic
Aug 31, 2020 -

Lou Fusz Ford responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

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