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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.5
2,256 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,256 reviews

June 25, 2020

Service department personnel were all very friendly and attentive. They kept me well informed on my car. My only complaint was the outside waiting area was dirty and covered in bird poop More

by carm2722
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
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Jun 29, 2020 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

June 25, 2020

Great and very personable. Communicated well. Ford motor company was at fault and these guys did their best to make it up to us. Thanks More

by Mhrubes7
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Brandon Piel
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Jun 29, 2020 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

June 25, 2020

Rick is an outstanding at his job. He is thorough and is informative and helpful. We feel so confident when he helps us with service to our cars More

by vtiemann
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Print
Jun 29, 2020 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

June 25, 2020

I have been waiting since the end of April for my recall parts. Service was very good. My car was clean when returned to me. More

by Ajhermeyer
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Print
Jun 29, 2020 -

Lou Fusz Ford responded

We appreciate your business! Thank you so much for the high rating!

June 25, 2020

I’d recommend any and all customers to ask for Bijan... what a nice very professional young man, we really enjoyed working with him !! Thank you and we will enjoy our purchase !! More

by dsaivins
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Anderson
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Jun 29, 2020 -

Lou Fusz Ford responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

June 21, 2020

Outstanding! I had a REALLY bad experience at a different Ford store in the St. Louis area. I was ready to sell my my Ford and buy another Chevy. Your people re More

by MPSEC1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Print
Jun 22, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

June 19, 2020

Great service provided by Joe! I was greeted quickly, the checkin process was efficient and he explained everything clearly. Car was delivered before the time promised. More

by Kschieler
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
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Jun 22, 2020 -

Lou Fusz Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

June 19, 2020

Good People doing Good Work I have been bring my 2013 Taurus to the Lou Fusz Ford Service team for years. I am a repeat customer because they are consistently one of the best ser More

by SeniorProConsulting,LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome, Brandon Piel
Print
Jun 22, 2020 -

Lou Fusz Ford responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

June 18, 2020

After looking at multiple dealerships, it was refreshing walking into a place where everyone was friendly and willing to help. They made the buying process extremely easy with no hassle. More

by Rachel
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Prebianca, Bryan Anderson
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Jun 22, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

June 18, 2020

Consistently great service. The service department is a major reason we continue to purchase our new vehicles from Lou Fusz Ford. Keep up the good work. More

by bobjasper123
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Print
Jun 22, 2020 -

Lou Fusz Ford responded

We appreciate you leaving us a review. Your business is very important to us and we are always looking for ways to improve. Thank you very much for your feedback and will share your thoughts with our team.

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