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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

March 25, 2020

We purchased a Ford Police Interceptor (Utility) from John Dolan. It was a seamless, pleasant experience from start to finish. They really took care of us. We highly recommend John and Lou Fusz. More

by darin.chance
Recommend Dealer
Yes
Employees Worked With
Honey Woensdregt, John Dolan
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Apr 06, 2020 -

Lou Fusz Ford responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

March 25, 2020

Service was great! But you've got to be kidding me that I have to write an essay an answer a bunch of questions just to give you a little feedback. this survey is the most annoying part of the entire experie More

by jeff
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Apr 06, 2020 -

Lou Fusz Ford responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

March 23, 2020

fast service great service bought the car here wouldn't take it anywhere else to have service would recommend them for anyone even got a free car wash voucher More

by alexruxxxxaj
Recommend Dealer
Yes
Employees Worked With
Brian Noles
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Apr 06, 2020 -

Lou Fusz Ford responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

March 23, 2020

16th and 17th cars leased from Lou Fusz Ford My company has leased 17 cars, 15 Tauruses and now two 2020 Edges over the past 15 years. We have had a great working relationship with Jerry Paule. More

by Keith Kriegshauser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Paule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gianino, Jeff Ream
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Apr 06, 2020 -

Lou Fusz Ford responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

March 23, 2020

Service They got the job done on time and at a reasonable cost. They got the job done on time and at a reasonable cost. Thanks. More

by PHUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Matlock, Rick Dana
Report | Print
Apr 06, 2020 -

Lou Fusz Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

March 23, 2020

My go to place for great service and customer care I've now had an 2000 new Expedition that went past 300k miles under the care of Mike Flynn before he retired, Took advantage of the US gov't "cash fo More

by a.vosburgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Joe Jerome, Brandon Piel, Jerry Gritt
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Apr 06, 2020 -

Lou Fusz Ford responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

March 23, 2020

Took my car in for maintenance check. Rick was very friendly, courteous and informative. He explained the work that needed to be done and told me how long it would take. Very happy with my experience. More

by b_e_hall
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Apr 06, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

March 22, 2020

The service writer and tech diagnosed the problem quick and finished the job ahead of time. Great job. I am very happy with the service dept. More

by Phil0075
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
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Apr 06, 2020 -

Lou Fusz Ford responded

Thanks for the kind review. Let us know if we can help with anything else.

March 20, 2020

Mi Segunda Camioneta y fue La Mejor Experncia Aqui! El proceso fue muy fácil y todos me trataron con mucha humildad. desde el momento en que entré hasta el momento en que me fui. Alondra es muy amable More

by jose.rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Anderson
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Apr 06, 2020 -

Lou Fusz Ford responded

Muchas gracias por su negocio y las amables palabras. Te apreciamos mucho. Si necesita algo en el futuro, infórmenos. Gracias de nuevo.

March 19, 2020

Always a Great Experience The crew is personable, and I'm always taken care of. They let me know the overall health of my car, and help me prioritize what needs to get done. More

by cpoole236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Jerry Gritt
Report | Print
Apr 07, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

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