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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

January 20, 2020

I come there because Jerry Gritt is amazing and helpful and tells me what i need. I also deal with Brian who now manages for you he is amazing as well. They are why i come back. More

by ERICT3
Recommend Dealer
Yes
Employees Worked With
Brian Noles, Jerry Gritt
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Feb 24, 2020 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

January 20, 2020

Great job Great job no b.s. Got the car in & out on time I went to a nother dealer for my last oil change they damage my car ended up in a rental for 2 days More

by CSSCHONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Rick Dana, Jerry Gritt, Jonas Broad
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Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

January 20, 2020

Best service in town! Best service in town! Best service in town! Best service in town! Best service in town! Best service in town! Will return. More

by jeff.ream
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Rick Dana
Report | Print
Feb 24, 2020 -

Lou Fusz Ford responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

January 20, 2020

Quick, Fast and Out the Door Really appreciated the quick turnaround on my Explorer this past weekend. Needed a fog light fixed and the team did an amazing job of getting me in a More

by LAAKKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Feb 24, 2020 -

Lou Fusz Ford responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

January 20, 2020

This is my family’s 6th or 7th vehicle purchase from Lou Fusz Ford. Jerry Paule provides excellent service! We will continue to buy from Lou Fusz Ford! More

by KPG0220
Recommend Dealer
Yes
Employees Worked With
Jerry Paule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gianino, Jeff Ream, Jason Catlin
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Feb 24, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

January 20, 2020

Rick does a great job. He works hard at making sure I’m completely satisfied every time I take my cars in for service. This last time I had loose piece of trim. It was repaired when I picked my car up afte More

by cmruby21
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

January 17, 2020

They did a great job ... made it seamless for me to drop off leases vehicle and get new one. John was great “quarterback” or the process More

by Niemannt
Recommend Dealer
Yes
Employees Worked With
John Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gianino, Jeff Ream
Report | Print
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

January 17, 2020

They were prompt.and took care of the problem and explained what they did and why there was a cost and how much it would be. More

by Bowlsby65
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt, Jonas Broad
Report | Print
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

January 17, 2020

Lou Fusz Ford was very fast and extremely easy to deal with! Will definitely use again! I would like to Thank the service manager Brian Noles for helping me! More

by DVF
Recommend Dealer
Yes
Employees Worked With
Brian Noles
Report | Print
Feb 24, 2020 -

Lou Fusz Ford responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

January 16, 2020

Efficient Service The service on my car was fast and efficient. Service man Jerry was very friendly and helpful. I will definitely use Lou Fusz for any future maintena More

by BMOTTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Report | Print
Feb 24, 2020 -

Lou Fusz Ford responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

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