Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
Contact Dealership
View Awards

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,254 reviews

May 25, 2023

Jaclyn was awesome in getting my vehicle in for service. We are on the road traveling and we had a major breakdown. The entire team worked hard to get us back on our vacation. More

by jimmy.mcfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn
Report | Print
May 30, 2023 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

May 30, 2023 -

jimmy.mcfall responded

Thank you so much for getting taking care of my baby!!

May 22, 2023

Brad was great at keeping me informed. Your senior service technician did an amazing job and saved me some headaches. More

by Egoly5215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in Service
Report | Print
May 22, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 21, 2023

This dealership is to be commended for the integrity of the professional’s who dealt with me who made me comfortable in trusting them to take care of my personal interests for a car suitable for my need a More

by barbarag_5786
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Parker, Jeff Ream
Report | Print
May 22, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

May 18, 2023

Great but I hate taking surveys. My experience was better than expected. Thank you Dan! More

by Thor@ingenium-inc.com
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Hoeflinger
Report | Print
May 19, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 17, 2023

They were very quick and had it done within an hour. On top of that they rick was super friendly and got us through all the paper work fast. I appreciate there timeliness as we all have other things we More

by emily.farris.ef@gmail.com
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
May 19, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 17, 2023

Service Staff are always friendly and professional in their interactions with customers. Service was completed in a timely manner. Rick was excellent on his communication Would highly recommend. Sale More

by Mdoug.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

May 16, 2023

I did not have an appointment and they squeezed me in in a couple days which I appreciated. More

by rjacobsmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Caragher
Report | Print
May 16, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

May 13, 2023

Great. Got a rental Kept in touch with me to tell me where they were at in the repair More

by Azarnoosh Ashrafzadeh
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
May 15, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 12, 2023

Always a pleasant experience. I feel like they have my best interests at heart concerning my vehicle More

by Kurt@fmsfurniturereps.com
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
May 12, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 12, 2023

Easy buying experience. Everyone was extremely knowledgeable and accommodating. In and out in a fraction of the time compared to previous dealers. More

by kbartlett79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Machaela Bryne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

1
...
37
38
39
...
226