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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

July 08, 2022

The service was great and much appreciated them fitting me in to handle my problem promptly More

by jdavis68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 11, 2022 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

July 07, 2022

The service department at Lou Fusz Ford is simply great. I appreciate the quality of the work, their honesty, and their respectful treatment of me as a person. Making an appointment for service was easy. Th More

by PamP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Middendorf; Steve Decker
Jul 08, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review, Pam. We look forward to seeing you in our store again.

July 06, 2022

They suck I will never come back. I asked for the Carfax before I bought the car and the salesman kept talking about the interest of the loan and telling me we would get to the Carfax More

by sandrabrink18
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Anderson, Cory Laneman, Abigail Fox
Jul 11, 2022 -

Lou Fusz Ford responded

Thank you for bringing this issue to our attention, Sandra. Your message has been passed along to management, and we hope to earn your business again.

July 06, 2022

Excellent service as always always done correctly and promptly. We will never go anywhere else for auto needs More

by ROLANDANDSANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department best hands diwn
Jul 08, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

July 05, 2022

Had to wait a bit to get the car when went to pick it up. Several people were waiting to pick up vehicles that were ready. More

by SCOTT.MCSWAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 06, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate your feedback and we will be passing your message along to our management.

July 05, 2022

Very professional and knowledgeable. I’ve been taking my vehicles to them for the past 6 years for service. Very pleased. More

by sakissalas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Middendorf , Bryan Anderson
Jul 06, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to serve you in our store and we look forward to seeing you again!

July 04, 2022

Service rep was very nice! I was on hold an extended period of time trying to check on my car Car wasn’t completed on time. I scheduled 2weeks out for a very minor recall re More

by Road-37
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service manager
Jul 06, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate your feedback and we will be passing your message along to our management.

July 04, 2022

Rick Dana is amazing and was able to get me in for an oil change since I was overdue. I love the service department and will be back!! More

by scotts5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jul 06, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

July 01, 2022

Best Ford service center in the area. They continue to please me and take good care of my van. I will not take it anywhere else. Worth the wait for an appointment. More

by AVA Van
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ream
Jul 06, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer and we hope to see you again!

July 01, 2022

First time here staff was friendly and, once we were in, quick. Brad was very communicative about service. More

by david.gilkeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Jul 06, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

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