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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

April 15, 2022

They were very good with communicating what was going on. Texting updates is helpful when you are at work. More

by tony_brown112981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Report | Print
Apr 18, 2022 -

Lou Fusz Ford responded

We appreciate you! Thank you for choosing our store, and we look forward to seeing you again.

April 15, 2022

Made an appointment to have my truck serviced for two recalls and told it would take two days to get the parts and two days for the work. They got the parts as planned but after twelve days they still ha More

by BRIAN@GREENPARKCHURCH.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dan Hoeflinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Anderson
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Apr 18, 2022 -

Lou Fusz Ford responded

We are sorry to hear this. Thank you for taking the time to bring this to our attention. We will be passing you message along to management.

April 14, 2022

The service was great! I highly recommend Lou Fusz! Thank you for all you and your team do. More

by Cheneyt809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic
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Apr 15, 2022 -

Cheneyt809 responded

The service was great! I highly recommend Lou Fusz! Thank you for all you and your team do.

April 13, 2022

Next level service. High quality. Brandon is the nicest, and most thorough service technician I have had work on my F-150XLT More

by Ryan.kevin1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. - Brandon
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Apr 18, 2022 -

Lou Fusz Ford responded

We appreciate your kind words. Thank you for choosing our store, and we look forward to seeing you again!

April 13, 2022

Very professional. Great follow up with communication. Work done in a timely manner. Couldn’t ask for more! More

by EJHARPER63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Apr 18, 2022 -

Lou Fusz Ford responded

We are happy to hear this! We appreciate all of your kind words and we hope to see you in our store in the future!

April 13, 2022

Worked hard to get the parts I needed and squeezed me in for the repair. Awesome team! More

by beaujames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Apr 18, 2022 -

Lou Fusz Ford responded

We appreciate you! Thank you for choosing our store, and we look forward to seeing you again.

April 13, 2022

They were extremely helpful! I found my perfect car here! I couldn’t be happier More

by KIMMYS716
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gianino, Grant Woods, Jeff Ream, Bryan Anderson, Jason Catlin
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Apr 18, 2022 -

Lou Fusz Ford responded

We value you and we are happy to serve you in our store. Thank you and we look forward to serving you again!

April 13, 2022

terrible place go any where else. Find a Used Car online any where but here More

by midwestservices
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Niky Kasman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Anderson
Report | Print
Apr 18, 2022 -

Lou Fusz Ford responded

We are sorry to hear this. Thank you for taking the time to bring this to our attention. We will be passing you message along to management.

April 13, 2022

Very helpful, and friendly service people. Will definitely recommend Lou Fusz Ford to friends and family. More

by Peco2270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Montagne
Report | Print
Apr 18, 2022 -

Lou Fusz Ford responded

We value you and we are happy to serve you in our store. Thank you and we look forward to serving you again!

April 11, 2022

Outstanding service. 5 stars maybe 6! Every part of the experience was positive. Thank you very much. Bob S More

by Bobstan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Apr 11, 2022 -

Bobstan7 responded

Great service

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