Back

Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
Contact Dealership

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,254 reviews

April 05, 2022

the schedule system doesn’t seem to work. For the second time now I brought the truck in for service and it sat there for days before anybody even looked at it. More

by davidphoffman
Recommend Dealer
Yes
Employees Worked With
Service department?
Apr 08, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate your time and we will be passing your message along.

April 05, 2022

Brad was great, service is always good and process is easy to book an appointment More

by lmfindley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad in service area
Apr 08, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again!

April 01, 2022

Service completed on time and as established. All steps explained adequately. My full recommendation to anyone interested. More

by bf.dowling
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic
Apr 04, 2022 -

Lou Fusz Ford responded

Thank you for all of your kind words about our dealership. We appreciate you as our customer and we look forward to seeing you in our store again!

April 01, 2022

This Lou fuse service is great they are qualified, and certified most of all treat there customers with integrity!.. More

by Phyllisbursey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Hoffman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fritts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Drazic, Bryan Anderson, Jordan Lima, Jason Catlin, Kevin Montagne, Jordan Guizar-Lopez
Apr 04, 2022 -

Lou Fusz Ford responded

Thank you! Please let us know how we can give you a five-star experience next time!

April 01, 2022

Was quick and did it right. Will be back again knows my truck and recommend service I need More

by saustin1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in service
Apr 04, 2022 -

Lou Fusz Ford responded

Thank you! We appreciate you taking the time to leave us a review, and we look forward to seeing you in the future!

March 31, 2022

Rick is always amazing! !! If he says something is needed or will be done at or by a certain time, you can bank on it. Very trust worthy! More

by blackicegt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 01, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate you and look forward to seeing you again!

March 30, 2022

Very pleased. The staff are knowledgeable and do their job very well. My wife's car is almost due for an oil change again so will be making an appointment soon. Th More

by ROOSTEROFFROAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon piel
Apr 01, 2022 -

Lou Fusz Ford responded

We appreciate you! Thank you for your kind words. We look forward to seeing you in our store again!

March 29, 2022

I thought dealership is goodI just haven’t been there long enough specially for the times More

by Dale Porter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in service department
Apr 01, 2022 -

Lou Fusz Ford responded

We are happy to serve you in our store, and we look forward to serving you again.

March 29, 2022

The service was excellent because they took care of all the issues with my vehicle. I will always bring my vehicle back to this dealership because of the great service and experience that I received. They More

by MILT.ANDRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel(Service Advisor), and Brian Eichhorn(Technician)
Apr 01, 2022 -

Lou Fusz Ford responded

We are happy to serve you in our store, and we look forward to serving you again.

Apr 01, 2022 -

MILT.ANDRE responded

The service was excellent because they took care of all the issues with my vehicle. I will always bring my vehicle back to this dealership because of the great service and experience that I received. They also provided a shuttle to take me home and bring me back when the repair was completed to the service department as this was the only vehicle I own. This was very much appreciated service. Both Brandon and Brian went way above and beyond taking care of my vehicle and providing me with a shuttle to and from the service department.

March 28, 2022

Great experience everybody attentive to helping very clean waiting area enjoyed my time there thanks More

by RCJACKSON711
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Apr 01, 2022 -

Lou Fusz Ford responded

We are happy to serve you in our store, and we look forward to serving you again.

...
75
...