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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

March 28, 2022

The best Ford service in chesterfield. I will always bring my truck back to them. More

by Lon moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream
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Apr 01, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to hear about your experience in our store, and we look forward to seeing you again!

March 28, 2022

No one else repairs my Work van, I can’t afford mistakes and go backs! More

by DAVID.TIEDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
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Apr 01, 2022 -

Lou Fusz Ford responded

Thank you for your kind words. We appreciate you and look forward to seeing you in our store again!

March 28, 2022

Always have my truck ready on time. Great at spotting potential service issues before they arise. More

by zakzygmund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 01, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to hear about your experience in our store, and we look forward to seeing you again!

March 25, 2022

Fast and efficient appoint for an emissions check. Courteous and friendly, as always. Thanks, Lou Fusz! More

by cna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McWilliams, Dan Obrecht
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Mar 28, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate you and we look forward to seeing you in our store again!

March 24, 2022

I was assisted by Rick Dana who was nothing short of excellent. Communication was great, he was very professional, and work performed was completed faster than anticipated. Excellent job to the Lou Fu More

by evongruben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dana - 5 stars
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Mar 25, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to hear about your experience and we look forward to seeing you again.

March 24, 2022

Service agent was fantastic. Work was done. Survey instructions suck. Requiring 15 words sucks. So management is responsible for this. More

by drentrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 25, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We would be happy to see you again in our store!

March 23, 2022

The woman in the service department who answers phones is extremely helpful. The service guys are also very helpful. More

by mnf927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Mar 25, 2022 -

Lou Fusz Ford responded

We are happy to hear about your great experience in our store. We are happy to serve you and look forward to serving you again.

March 23, 2022

Always professional, take good care of my vehicle, provide good customer service. Friendly Service teps More

by sisglad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 25, 2022 -

Lou Fusz Ford responded

We appreciate you. Thank you for choosing our store, and we look forward to seeing you again!

March 23, 2022

Branden is great. He is always responsive even if it is not so positive news. More

by mrogers271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service branden piel
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Mar 25, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate your time and business with our store.

March 22, 2022

Service Advisor was very knowledgeable and professional. Appointment was on-time and work completed in a timely fashion. Very satisfied. More

by jmessina60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Mar 25, 2022 -

Lou Fusz Ford responded

Thank you! We appreciate your kind words and we hope to see you again!

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