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Lou Fusz Ford
Chesterfield, MO
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis.
Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,254 reviews
Verified Customer
March 21, 2022
Had an appointment at 8am so I dropped my suv off the evening before. Three days later they still hadn’t had time to even look at it. Also no one mentioned the concierge service even though I discussed t evening before. Three days later they still hadn’t had time to even look at it. Also no one mentioned the concierge service even though I discussed that I had a child & had to have my mom come I. Between work to drop off & pick up my suv. When I asked about the service, the service guy acted like he didn’t want to answer me regarding whether or not it was available. I went back to get my suv after it still hadn’t even been looked at & they were supposed to call me the next day to have someone come pick up the sub from my home. Three days later they called to say someone could look at it now. NO THANK YOU!! I will NEVER take another car here ever again. Also when I went to pick up my suv it was filthy!!! More
by sharice_patterson02
Employees Worked With
Brad
March 20, 2022
Nice Service and professional Customer Care. My appointment time was as scheduled, and the time suggested for the completion of required and suggested maintenance was very prompt . My appointment time was as scheduled, and the time suggested for the completion of required and suggested maintenance was very prompt . More
by Sharon Prudhomme
Employees Worked With
Gary McWilliams
March 18, 2022
Great service! My scheduled service appointment was right on time and completed quickly. The staff was friendly and very helpful! My scheduled service appointment was right on time and completed quickly. The staff was friendly and very helpful! More
by bpwsnw
Employees Worked With
Gary McWilliams
March 18, 2022
Service staff were very helpful, professional and courteous, and went above and beyond to explain the service needed on my vehicle - thanks!! courteous, and went above and beyond to explain the service needed on my vehicle - thanks!! More
by Kjhawk5@msn.com
Employees Worked With
Brandon
March 18, 2022
Very conscientious and thorough. .Most of ALL..trustworthy I will buy my next car from Lou Fusz .Most of ALL..trustworthy I will buy my next car from Lou Fusz More
by DEB
