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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

December 08, 2021

I was in a serious situation with my work truck and the service writer went way beyond to help me get my vehicle back up and running. We both got creative and agreed on a solution amd within ni time I was More

by shredman1904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Stocks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Lou Fusz Ford responded

We appreciate you choosing our store and taking the time to leave us a review! Thank you, we look forward to seeing you again.

December 07, 2021

Fantastic Service ! The service advisor was very responsive, consultative, and helpful!! The vehicle was ready when promised. More

by rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
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Dec 13, 2021 -

Lou Fusz Ford responded

We are happy to hear this! Thank you for taking the time to leave us a review. We appreciate you and look forward to seeing you again!

December 03, 2021

Brandon was outstanding! He is a good representative of the dealership and their service department. More

by rdeanw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
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Dec 06, 2021 -

Lou Fusz Ford responded

We appreciate your kind words! We are happy to hear about your great experience in our store, and we look forward to seeing you again!

December 02, 2021

Short wait time, the waiting room is nice, and Rick Dana was very pleasant as always. More

by laf0831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 03, 2021 -

Lou Fusz Ford responded

Thank you! We appreciate you choosing our store and all of your kind words. We look forward to seeing you again!

December 01, 2021

Brandon is amazing. I am thankful for all his support. Lou Fusz is fortunate to have him working for them. More

by SANDY FENILI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon in service
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Dec 03, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review, Sandy! We appreciate you, and your kind words about Brandon!

November 29, 2021

Inventory is limited now but Corey took the time to show me what was available and helped me find what best fit my needs. The overall process was very smooth and fast. It made for a n enjoyable experience More

by Codyb83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Corey Hughes, Cory Laneman
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Dec 03, 2021 -

Lou Fusz Ford responded

Thank you for your kind words, Cody! We appreciate you choosing our store, and we look forward to seeing you in our store in the future!

November 27, 2021

Love this service department. Was happy to preorder the oil filter for my benz to shorten my wait time. More

by Enestera
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review! We appreciate your time.

November 24, 2021

In and out services. Super easy and straight to the point. Great selection of trucks. More

by csteckler80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ream, Corey Hughes
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Nov 29, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. Thank you for your time, and we hope to see you again!

November 24, 2021

Very good at all the things that needed to be done . So nice that they gave me a loaner while mine was in service. More

by johnamelung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Dana
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Nov 29, 2021 -

Lou Fusz Ford responded

Thank you for your kind words. We appreciate you choosing our store, and we look forward to seeing you again!

November 23, 2021

Outstanding customer service.from Rick Dana in the Service Department who was so courteous and helpful. More

by exbudman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Nov 29, 2021 -

Lou Fusz Ford responded

Thank you for your kind words. We appreciate you choosing our store, and we look forward to seeing you again!

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