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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

October 28, 2021

The guys at the service department are great! They don’t try to over sell me on things that aren’t needed yet, and always try to get my vehicle done ahead of their promised time. More

by blackicegt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Nov 02, 2021 -

Lou Fusz Ford responded

We appreciate your kind words! We are happy to serve you and we look forward to serving you again!

October 28, 2021

Ed and the team did a great job. I’m sure I will be back. More

by Mike.Re
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Nov 02, 2021 -

Lou Fusz Ford responded

Thank you, Mike! We appreciate you. Let us know how we can give you a five-star experience next time!

October 27, 2021

I added extra items of work on ticket and it was handled in timely matter More

by HERMANTUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noles, Rick Dana
Oct 28, 2021 -

Lou Fusz Ford responded

We are happy to hear this! We are happy to serve you and look forward to seeing you in our store again!

October 26, 2021

Ed was very professional. He corrected a problem caused by another dealership. I will certainly return for all my service needs. More

by brucekaraffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ed harshaw
Oct 26, 2021 -

Lou Fusz Ford responded

We are so happy to hear this! Thank you for your kind words, and we can't wait to serve you again!

October 26, 2021

Great service! Fusz has a good system and good people to make the customer service experience consistently good. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Oct 26, 2021 -

Lou Fusz Ford responded

Thank you, Jim! We appreciate your kindness! We look forward to seeing you in our store again!

October 23, 2021

Very relaxing atmosphere. No sales pressure. Friendly and attentive staff. Bijan was excellent to work with. More

by Sarah A. Whitecotton
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Bryan Anderson
Oct 26, 2021 -

Lou Fusz Ford responded

Thank you, Sarah! We appreciate you choosing our store and we hope to see you again!

October 23, 2021

I did this already by email... LA LA LA LA LA LA LA LA LA More

by Bbarts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not work these people
Oct 26, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review!

October 22, 2021

I was too early for appointment and took care of my car immediately. Good Customer Service! More

by jnkylopz07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Oct 26, 2021 -

Lou Fusz Ford responded

We are happy to serve you and we look forward to serving you again! Thank you for your kind words!

October 21, 2021

Great dealership easy to work with. Friendly and helpful staff. Would definitely recommend them to anyone that asks More

by Diesel8201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
Oct 26, 2021 -

Lou Fusz Ford responded

We appreciate your kind words about our dealership! We hope you enjoy your new vehicle, and thank you for your recommendation!

October 21, 2021

Ed was great and so was the mechanic Dave. They took care of everything! I will be going back! More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed, Dave
Oct 26, 2021 -

Lou Fusz Ford responded

Thank you, Rachel! We appreciate you choosing our store and your kind words about Ed and Dave! We look forward to seeing you again!

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