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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

October 30, 2021

Lauren was very helpful with finding me a certified used car to replace my gas guzzling truck. When the time is right I will be buying again from her or any other Lou Fusz network. More

by sdorlaque86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ream, Lauren Sutter
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Nov 02, 2021 -

Lou Fusz Ford responded

Thank you! We appreciate your business and we look forward to seeing you in one of our stores in the future!

October 30, 2021

Brandon in service took great care of me,and at all times kept me up to date on the repair More

by Mplewis93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 02, 2021 -

Lou Fusz Ford responded

We are happy to hear this! Thank you for choosing our store and taking the time to leave us a review! We hope to see you again.

October 29, 2021

Rich was very professional and made me feel welcome. He kept me updated during my wait. More

by Jehigh53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
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Oct 29, 2021 -

Jehigh53 responded

Rich was very professional and made me feel welcome.

October 28, 2021

The guys at the service department are great! They don’t try to over sell me on things that aren’t needed yet, and always try to get my vehicle done ahead of their promised time. More

by blackicegt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
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Nov 02, 2021 -

Lou Fusz Ford responded

We appreciate your kind words! We are happy to serve you and we look forward to serving you again!

October 28, 2021

Ed and the team did a great job. I’m sure I will be back. More

by Mike.Re
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
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Nov 02, 2021 -

Lou Fusz Ford responded

Thank you, Mike! We appreciate you. Let us know how we can give you a five-star experience next time!

October 27, 2021

I added extra items of work on ticket and it was handled in timely matter More

by HERMANTUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noles, Rick Dana
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Oct 28, 2021 -

Lou Fusz Ford responded

We are happy to hear this! We are happy to serve you and look forward to seeing you in our store again!

October 26, 2021

Great service! Fusz has a good system and good people to make the customer service experience consistently good. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Oct 26, 2021 -

Lou Fusz Ford responded

Thank you, Jim! We appreciate your kindness! We look forward to seeing you in our store again!

October 26, 2021

Ed was very professional. He corrected a problem caused by another dealership. I will certainly return for all my service needs. More

by brucekaraffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ed harshaw
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Oct 26, 2021 -

Lou Fusz Ford responded

We are so happy to hear this! Thank you for your kind words, and we can't wait to serve you again!

October 23, 2021

I did this already by email... LA LA LA LA LA LA LA LA LA More

by Bbarts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not work these people
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Oct 26, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review!

October 23, 2021

Very relaxing atmosphere. No sales pressure. Friendly and attentive staff. Bijan was excellent to work with. More

by Sarah A. Whitecotton
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Anderson
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Oct 26, 2021 -

Lou Fusz Ford responded

Thank you, Sarah! We appreciate you choosing our store and we hope to see you again!

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