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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.7
2,251 Reviews
Call Dealership (636) 238-5919
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

September 30, 2021

My new favorite place is located in Chesterfield, surprised by how quick the whole process was to purchase a new vehicle. This was my first time dealing with Lou Fusz, and I see many more cars being More

by jambocurry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo, Jeff Ream
Report | Print
Sep 30, 2021 -

Lou Fusz Ford responded

We are so happy to hear this! Thank you for taking the time to leave such a kind review! We look forward to seeing you in our store again!

Oct 01, 2021 -

jambocurry responded

I truly am so happy with my purchase of the Ford Mustang MachEX4 electric vehicle, It drives like a dream and everything I could have ever wanted from a purchase of an electric vehicle. I've owned previous electric vehicles from Chevrolet, but they don't even compare to this. I was considering the Cadillac lyric, but they were having production issues, at the end of the day I think I went with a better choice. This is my first Ford and I hope one of many 😁

September 30, 2021

Great service from parts and service department s every time. Rick Dana was great . He got our car done quickly and perfectly More

by Ssggfritts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fritts, Kevin Montagne, Jamie Stocks
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Oct 01, 2021 -

Lou Fusz Ford responded

Thank you! We value you as our customer and always look forward to serving you!

September 30, 2021

Very sweet personality and salesperson. She made the whole deal very pleasant. I would recommend her to anyone. More

by wanda.lindsey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Lauren Sutter
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Oct 01, 2021 -

Lou Fusz Ford responded

We appreciate your kind words about Lauren! Thank you for choosing Lou Fusz Ford, and we hope that you enjoy your new vehicle! We value you.

September 28, 2021

Had a great experience there. I had an appointment, and they got to work on it immediately, and had me on my way very quickly. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 30, 2021 -

Lou Fusz Ford responded

Michael, we are happy to hear this! Thank you for taking the time to leave us a review! We appreciate you and look forward to seeing you again!

September 28, 2021

Always knowledgeable, give explanations, with a smile, appts honored, estimates met. I am a long time customer. More

by DGNAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept Brandon Piel
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Sep 30, 2021 -

Lou Fusz Ford responded

Thank you for your kind review! We are happy to serve you, and we look forward to seeing you in our store again!

September 24, 2021

Got in on time, fast check in, work performed in a timely manner. I was kept updated on the progress of the work More

by Whtdat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in the service dept. was great to work with
Report | Print
Sep 27, 2021 -

Lou Fusz Ford responded

We appreciate your choosing our service department, and we hope to continue to serve you in the future!

September 23, 2021

My sales associate (Bijan Porshahidy) kept his word on helping me issues on my 2013 Ford Explorer even after I had bought it. Most salesman don’t care about your vehicle after they’ve sold it to you, but More

by OGJC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Bryan Anderson
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Sep 27, 2021 -

Lou Fusz Ford responded

We value you as our customer, and we thank you for you kind words about Bijan! We look forward to serving you again.

September 23, 2021

Great customer service, convenient time and location, service while I waited, able to work in waiting room More

by james.sutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Harshaw
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Sep 27, 2021 -

Lou Fusz Ford responded

Thank you for the review, James! We are happy to hear this, and we look forward to seeing you in our store again!

September 23, 2021

Fast professional friendly service, very happy they use Mobil 1 synthetic motor oil! Will be back! More

by CAPTSPEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fritts
Report | Print
Sep 27, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review, and we are happy to hear about your satisfaction with our store! Thank you.

September 23, 2021

Jerry was helpful and kind. Very thorough and did a wonderful job. Easy to work with. More

by TMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Paule
Report | Print
Sep 27, 2021 -

Lou Fusz Ford responded

We appreciate your business and we look forward to serving you again! Thank you for your review and your kind words about Jerry!

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