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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

October 05, 2021

The service was prompt and fairly priced. I’d go back if I needed work on my vehicle again. More

by davepagano1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
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Oct 05, 2021 -

Lou Fusz Ford responded

We appreciate you choosing our store, Dave! We hope to se you back and we would be happy to serve you again!

October 04, 2021

The entire experience from start to finish was simple and easy. This being my 12th car I bought new., and they were the best of all dealers. More

by Rwaggs01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Fox
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Oct 05, 2021 -

Lou Fusz Ford responded

Thank you, we appreciate your kind words about our dealership! We are happy that you had an great experience with us and we hope to see you again!

October 04, 2021

Definitely was the best car buying experience I’ve ever had. Lauren was respectful, professional and most importantly explained everything clearly. I feel this process with Lauren couldn’t have gone any be More

by moyehenry0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
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Oct 05, 2021 -

Lou Fusz Ford responded

We are so happy you had a great experience with Lauren! Thank you!

September 30, 2021

Very sweet personality and salesperson. She made the whole deal very pleasant. I would recommend her to anyone. More

by wanda.lindsey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Lauren Sutter
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Oct 01, 2021 -

Lou Fusz Ford responded

We appreciate your kind words about Lauren! Thank you for choosing Lou Fusz Ford, and we hope that you enjoy your new vehicle! We value you.

September 30, 2021

My new favorite place is located in Chesterfield, surprised by how quick the whole process was to purchase a new vehicle. This was my first time dealing with Lou Fusz, and I see many more cars being More

by jambocurry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ream
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Sep 30, 2021 -

Lou Fusz Ford responded

We are so happy to hear this! Thank you for taking the time to leave such a kind review! We look forward to seeing you in our store again!

Oct 01, 2021 -

jambocurry responded

I truly am so happy with my purchase of the Ford Mustang MachEX4 electric vehicle, It drives like a dream and everything I could have ever wanted from a purchase of an electric vehicle. I've owned previous electric vehicles from Chevrolet, but they don't even compare to this. I was considering the Cadillac lyric, but they were having production issues, at the end of the day I think I went with a better choice. This is my first Ford and I hope one of many 😁

September 30, 2021

Great service from parts and service department s every time. Rick Dana was great . He got our car done quickly and perfectly More

by Ssggfritts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Stocks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Montagne
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Oct 01, 2021 -

Lou Fusz Ford responded

Thank you! We value you as our customer and always look forward to serving you!

September 28, 2021

Had a great experience there. I had an appointment, and they got to work on it immediately, and had me on my way very quickly. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 30, 2021 -

Lou Fusz Ford responded

Michael, we are happy to hear this! Thank you for taking the time to leave us a review! We appreciate you and look forward to seeing you again!

September 28, 2021

Always knowledgeable, give explanations, with a smile, appts honored, estimates met. I am a long time customer. More

by DGNAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept Brandon Piel
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Sep 30, 2021 -

Lou Fusz Ford responded

Thank you for your kind review! We are happy to serve you, and we look forward to seeing you in our store again!

September 24, 2021

Got in on time, fast check in, work performed in a timely manner. I was kept updated on the progress of the work More

by Whtdat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in the service dept. was great to work with
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Sep 27, 2021 -

Lou Fusz Ford responded

We appreciate your choosing our service department, and we hope to continue to serve you in the future!

September 23, 2021

Great customer service, convenient time and location, service while I waited, able to work in waiting room More

by james.sutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Harshaw
Report | Print
Sep 27, 2021 -

Lou Fusz Ford responded

Thank you for the review, James! We are happy to hear this, and we look forward to seeing you in our store again!

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