Lou Fusz Kia

So glad to find Service Manager Zack Lentz. Neither the original dealership nor Safelight could figure out how to coordinate replacing and recalibrating the windshield on our Telluride. Zack un Neither the original dealership nor Safelight could figure out how to coordinate replacing and recalibrating the windshield on our Telluride. Zack understood the repair requirements, and our fears about everything working properly because our daughter uses every ADAS function all the time. She was panicking as the cracks grew larger and I was getting nowhere with the repair until I called the Collision Center number. Zack responded quickly to all communications, got the windshield ordered and the tech coordinated and it all works wonderfully! Thank you all so much for staying on top of these new technologies! More

I was greeted by friendly people and settled into the comfortable lounge while the shop completed all the recall requirements. It wasn’t a long wait, then the very nice associate who was helping me prese comfortable lounge while the shop completed all the recall requirements. It wasn’t a long wait, then the very nice associate who was helping me presented all the paperwork and I was back on the road. Very positive experience! More

The work got done quickly, effectively, and a bit below the cost I had expected. The waiting room experience was nice. But the 3% credit card fee was not verbally explained to me -- there's a sign that you the cost I had expected. The waiting room experience was nice. But the 3% credit card fee was not verbally explained to me -- there's a sign that you have to notice -- and I wound up paying it accidentally. I also expected to be offered valet service, and was not. More

Staff polite and respectful, it is a great place to wait for your vehicle, clean and with good service. for your vehicle, clean and with good service. More

Buying my Kia Sportage was a very positive experience. Kylie was my salesperson and she was very pleasant. Joe was easy to work with as well! Thanks very much. Just waiting to receive the title and pap Kylie was my salesperson and she was very pleasant. Joe was easy to work with as well! Thanks very much. Just waiting to receive the title and paperwork. More

This was the easiest, quickest deal we ever had to do for a vehicle. It was a very thorough process, yet streamlined. In and out in a flash. Would recommend the dealership and employees a vehicle. It was a very thorough process, yet streamlined. In and out in a flash. Would recommend the dealership and employees More

They are good at getting you in and out in a timely manner with repairs complete in 1day if possible! manner with repairs complete in 1day if possible! More

Lou Fusz Service keeps me coming back. They are efficient, friendly and professional. They stay up to date on my car and its requirements. They seamlessly pick up the Lou Fusz ball after I They are efficient, friendly and professional. They stay up to date on my car and its requirements. They seamlessly pick up the Lou Fusz ball after I purchase a Lou Fusz vehicle, making me feel valued as a customer. This is why I've only purchased and serviced my cars at Lou Fusz for more than 15 years. More

The absolute best car buying experience! We live 2 hours away and still were able to get there find the vehicle we wanted get through all the paperwork and be on the road back to Columbia, q We live 2 hours away and still were able to get there find the vehicle we wanted get through all the paperwork and be on the road back to Columbia, quicker than we would have if we had stayed in Columbia and tried to buy one! More

I received an oil change and tire rotation early June and the wait time was about two hours because it slipped their minds that my car had already been done. Secondly, after I finally gotten my vehicle back the wait time was about two hours because it slipped their minds that my car had already been done. Secondly, after I finally gotten my vehicle back I noticed that my service sticker wasn't updated so I have no idea when to come back and my vehicle was one of the only vehicles that didn't receive a complimentary car wash. I would have ask for one but after waiting an additional hour I was just ready to go. More