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Lou Fusz Kia

St. Louis, MO

4.6
4,412 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,412 reviews

November 25, 2023

The staff is always friendly, helpful, quick, and they always have coupons! I'll never go anywhere else. More

by MHOFFMANN1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach,Andy, Kevin
Nov 27, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

November 24, 2023

Always a great experience from thee time I check my car in with the Service Rep to the time its ready to go! More

by wmsmg2854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
Nov 27, 2023 -

Lou Fusz Kia responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

November 24, 2023

Kirstie was incredible and would recommend her to ANYONE! ! She made buying 2 cars at the same time simple and enjoyable. More

by mikes36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

November 24, 2023

Always pleased with the service I get from the service department. Kevin and Zach are super helpful and they always take good care of me. Thanks guys! More

by SJHQ53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Zach
Nov 27, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are constantly working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

November 23, 2023

My experience at Lou fuse Kia was pretty good. I got there a little after 10 am and I was driving off in a brand new vehicle within 3 hours. This was by far the fastest experience I’ve ever had at More

by wilson.josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex brooks
Nov 27, 2023 -

Lou Fusz Kia responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

November 22, 2023

Love my vehicle. Drives very smoothly and Kirstie was very friendly during the process of me buying my new car More

by Keta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Lou Fusz Kia responded

We are grateful for taking the time to share your store experience. We're happy to provide you with an acceptable experience. Looking forward to your next visit with us!

November 21, 2023

Everyone was kind and took me care of me very well explain what was going on with my vehicle and got me out and Sufficient time. How are you doing? I’m doing OK done More

by RICHARDKINGJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Nov 27, 2023 -

Lou Fusz Kia responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

November 20, 2023

this should be optional not required. I'm willing to do simple rating. I only type opinions if there was a problem. I normally will not do surveys that require reviews but, Josh and Curt More

by rshea1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

November 20, 2023

During my last visit I was upsold on services I didn’t need or request. I discussed this with the service associates and was told their manager would give me a call. I never received a call and my 4 phone More

by sarah.singer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Hough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are constantly working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

November 19, 2023

Another great job, the service team is the best they always go out of their way and take care of their customers. More

by MEDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth, Brandi Hertweck
Nov 21, 2023 -

Lou Fusz Kia responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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