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Lou Fusz Kia

St. Louis, MO

4.6
4,393 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,393 reviews

August 14, 2023

We were very pleased with the Lou Fusz dealership. Brian Schaeperkoetter,our salesman, is very knowledgeable, professional, helpful, personable, & good to work with. Would highly recommend him to fr More

by rwbmalone
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in Finance & Protection Agreements
Aug 14, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 13, 2023

Quick and easy. No hard selling. Everything was fast and simple from the ordering process through delivery More

by brianpnormile
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

August 13, 2023

Not getting my brake problem fixed. Car is not safe. Service is terrible. Andy told me to take it to another dealership. Putting on the wrong parts . They have no idea how brakes work. More

by arniefriederich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy & Zack
Aug 14, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

August 12, 2023

Had a great experience, great job on my oil change and tire rotation. Keep doing what you doing. More

by it2go2now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 14, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

August 12, 2023

My experience at Lou Fusz Kia was by far and away one of the best car buying experiences I’ve ever had. Ryan Humphrey was awesome to work with. More

by brandon8779
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Humphrey
Aug 14, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

August 12, 2023

I love this dealership, everyone is so friendly and understanding. I come here for any car maintenance I need and they never disappoint! More

by lexistolle
Recommend Dealer
Yes
Employees Worked With
zack
Aug 14, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

August 12, 2023

I dealt with Andy in service. This is the first Kia I had bought and had an issue with damaged tire. He was very accommodating and got me in right away to resolve the issue on m More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston Jr
Aug 14, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

August 12, 2023

Excellent service from my salesperson Brian. He went above and beyond to transfer my license plate correctly, and to see to it that I was completely satisfied with my purchase. More

by 8speaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 10, 2023

Straightforward advertising helped us find the car we were looking for quickly with no missed expectations. Robert was responsive and helpful, guiding us through the process as efficiently as possible. More

by ehullverson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 10, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

August 10, 2023

My advisor was Very responsive to my questions and took his time explaining how the racks work More

by btd001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
Aug 10, 2023 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

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