Lou Fusz Kia

Not getting my brake problem fixed. Car is not safe. Service is terrible. Andy told me to take it to another dealership. Putting on the wrong parts . They have no idea how brakes work. Car is not safe. Service is terrible. Andy told me to take it to another dealership. Putting on the wrong parts . They have no idea how brakes work. I keep telling them it needs a master cylinder and it doesn't soak in. First master cylinder went bad at 3500 miles and was replaced after constant complaining and it worked till about 32000 miles. Had them xx. brake petal excess travel at 35000 miles and at 43000 miles it's getting worse and still not fixed . When it punches all the to the floor I'll have no brakes at all and I hope no one gets killed when that happens. Bought car new at LOU FUSZ and have it serviced there. Do you think I'm happy. No possible way. Arnie Friederich is not satisfied. More

Quick and easy. No hard selling. Everything was fast and simple from the ordering process through delivery No hard selling. Everything was fast and simple from the ordering process through delivery More

I dealt with Andy in service. This is the first Kia I had bought and had an issue with damaged tire. He was very accommodating and got me in right away to resolve the issue on m This is the first Kia I had bought and had an issue with damaged tire. He was very accommodating and got me in right away to resolve the issue on my new vehicle. I can't say enough to say how nice Andy was to deal with. A good first impression with the service department. More

Excellent service from my salesperson Brian. He went above and beyond to transfer my license plate correctly, and to see to it that I was completely satisfied with my purchase. He went above and beyond to transfer my license plate correctly, and to see to it that I was completely satisfied with my purchase. More

Had a great experience, great job on my oil change and tire rotation. Keep doing what you doing. tire rotation. Keep doing what you doing. More

My experience at Lou Fusz Kia was by far and away one of the best car buying experiences I’ve ever had. Ryan Humphrey was awesome to work with. the best car buying experiences I’ve ever had. Ryan Humphrey was awesome to work with. More

I love this dealership, everyone is so friendly and understanding. I come here for any car maintenance I need and they never disappoint! understanding. I come here for any car maintenance I need and they never disappoint! More

My advisor was Very responsive to my questions and took his time explaining how the racks work his time explaining how the racks work More

Straightforward advertising helped us find the car we were looking for quickly with no missed expectations. Robert was responsive and helpful, guiding us through the process as efficiently as possible. were looking for quickly with no missed expectations. Robert was responsive and helpful, guiding us through the process as efficiently as possible. More

The service department is on top of exceptional customer service. My service advisor, Andy, keeps me updated on the progress of the repair and notifies me immediately when my car is ready. What a nice bonus service. My service advisor, Andy, keeps me updated on the progress of the repair and notifies me immediately when my car is ready. What a nice bonus that they wash my car also! More