Lou Fusz Kia

They are friendly people prompt service They Make you feel like they’re on your team and when do anything you don’t need. They always clean your car and wash it with that being asked I wouldn’t go anywh feel like they’re on your team and when do anything you don’t need. They always clean your car and wash it with that being asked I wouldn’t go anywhere else to service my car More

Always great, friendly, knowledgeable, fast service personnel! A great visit as my car is serviced and ready in short time! (I apologize to the salesman I kind of made fun of about buying a car.... may personnel! A great visit as my car is serviced and ready in short time! (I apologize to the salesman I kind of made fun of about buying a car.... maybe some day) More

My dealer for sales and service for the past 23 years. 10 cars and am ready for another in the coming weeks....just hope they have cars in stock! 10 cars and am ready for another in the coming weeks....just hope they have cars in stock! More

Very responsive. Refused to match trade in offer from other dealer and offered way less than true trade in value. Did not seem to care whether or not we purchased a car due to low inventory and high dema other dealer and offered way less than true trade in value. Did not seem to care whether or not we purchased a car due to low inventory and high demand More

Helpful and reassuring consultation of issues, and the prioritizing of repairs needed. Appointment process easy. Work was finished in a timely manner. Had me out on time. prioritizing of repairs needed. Appointment process easy. Work was finished in a timely manner. Had me out on time. More

Fast and efficient! Will be back. Zach was very helpful when it came to the knowledge of knowing what services my car needed! Definitely recommend when it came to the knowledge of knowing what services my car needed! Definitely recommend More

My check engine light came on and I got an appointment the next day. I had to leave my car but they gave me a ride home and picked me up. They did extra things rolling make sure the problem was gone. the next day. I had to leave my car but they gave me a ride home and picked me up. They did extra things rolling make sure the problem was gone. More

I have, what I perceived as minor damage, to edge of car door, brought in to get an estimate for repair. Sam took the time to explain in great detail why it is so expensive to repair what appears to be mino door, brought in to get an estimate for repair. Sam took the time to explain in great detail why it is so expensive to repair what appears to be minor and answered all my questions. More

I'm feeling pretty let down by Lou Fusz right now. I took my Forte (which is under warranty) in to get an intermittent check engine light/vibration at highway speeds checked out. They kept the car for three my Forte (which is under warranty) in to get an intermittent check engine light/vibration at highway speeds checked out. They kept the car for three days and claimed they couldn't even find a code for any warning lights, even though the light was on on the drive home from the dealership. Since the issue has continued, I took it to a local mechanic yesterday. They found the faulty coil packs in half a day and were also given the runaround when they called the dealership themselves. Now, I'm paying $600+ out of pocket because Lou Fusz can't be bothered to be thorough and I can't afford the time without a reliable car to spend fighting them on it. Don't waste your time here, and don't waste your money on warranties. More

Great people to work with. Friendly. Helpful. Great product. Straight forward in service department. Would recommend to friends & family. Purchased 2022 Soul & am very pleased. product. Straight forward in service department. Would recommend to friends & family. Purchased 2022 Soul & am very pleased. More