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Lou Fusz Kia

St. Louis, MO

4.6
4,398 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,398 reviews

June 03, 2022

personalized customer service, agile and efficient. I recommend. Personalized customer service, agile and efficient. I recommend More

by Eduardo Mota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Roemersberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 02, 2022

Car still has the same problem. It stopped again and is not working. Called Zack Lentz Assistant Service Manager and the car was towed there today. I’m not a happy driver. I paid More

by EARTJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack Lentz
Jun 02, 2022 -

Lou Fusz Kia responded

Hello, I am sorry you are not a happy driver. It is our #1 interest to have happy drivers. If this is something related to the previous repair, Lou Fusz will 100% take responsibility off all charges. As explained your last visit we had to correct work done at a different repair facility. You had coils and plugs installed incorrectly, we had to start with the obvious. If you would like to chat via phone, please feel free to reach out. With Respect, Andy Stumm 314-595-2940

June 02, 2022

Curtis is a great salesperson! He stayed on top of my purchase once it was handed over to him. More

by antkk20022002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 01, 2022

I always get great service from this location and will keep coming back. Thanks Nikki!!! More

by SHANE054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki P
Jun 03, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 01, 2022

Entire purchase process was seamless and quick, which was exactly what I was looking for. More

by emily straughan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

May 31, 2022

Was a great experience. During these times I feel that in order to be fair they have done the right thing and allowing the first customer to have the option to purchase. Spe More

by chris.j.fuchs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

May 31, 2022

Great service, I have had all good experiences. They have always been fast and efficient. More

by MORGANJAREE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

May 31, 2022

The staff is always very friendly and helpful. Their waiting area is clean and open. More

by wpatterson99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
May 31, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

May 30, 2022

Easy to book service appointments. Always on time with those appointments and space to wait in is very accommodating. Staff are friendly and helpful. More

by tcordia20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
May 31, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

May 29, 2022

They were professional and knowledgeable with entire process. The car was clean and ready for us. They reviewed basic functions of car with us before we left More

by lisa.tolbird1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

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