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Lou Fusz Kia
St. Louis, MO
3,827 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,827 reviews
June 07, 2024
I had an appointment and drove in for a safety test and was told I had to fix my alignment in order to pass. I told them to fix it then. They had me sit in the waiting room for over an hour before they cam was told I had to fix my alignment in order to pass. I told them to fix it then. They had me sit in the waiting room for over an hour before they came out and told me, it wouldn’t be fair to their guys if they worked on my car now because it was close to closing. The guy told me he would make me an appointment. I waited 15 more minutes for that appointment time only to be told he didn’t have time to make it to call them tomorrow. I went back for the safety test and this time I was told I did not have to fix my alignment in order to pass the test. More
by johnsje83
Verified CustomerEmployees Worked With
Person is not on list
Helpful June 07, 2024
Owner of 2 Kia’s and Lou Fusz is our go to dealer for new purchases and service needs. purchases and service needs. More
by johnsfink62
June 07, 2024
Service is on time. Valet pickup is available as a complimentary which is great. The service is fast. Valet pickup is available as a complimentary which is great. The service is fast. More
by sdg
June 06, 2024
Lou Fusz Kia has the best customer service around. Everyone is always very pleasant, fast and efficient, and completely go out of their way to make everything right. They make sure that everything is Everyone is always very pleasant, fast and efficient, and completely go out of their way to make everything right. They make sure that everything is done and done correctly. They give 1000%! They ALWAYS go above and beyond! I appreciate everything they've done. We will always come to LouFusz Kia for our service needs and for future vehicles! More
by tkeling
Employees Worked With
June 06, 2024
Great customer care ,answered all my questions and Great trade-in value on my Kia Sportage. Will recommend this dealership trade-in value on my Kia Sportage. Will recommend this dealership More
by sgreen333
June 05, 2024
Not sure who that is. I dealt with Brian Schaeperkoetter and Jake Degenhardt. Thank you. I dealt with Brian Schaeperkoetter and Jake Degenhardt. Thank you. More
by M_jahnsen
June 05, 2024
Excellent service and support through the whole process. We had two of our kids with us and they were super helpful and understanding. We had two of our kids with us and they were super helpful and understanding. More
by evan.rhinesmith
