Lou Fusz Kia

I've been having my vehicles serviced here for over a decade and I always have a good experience. decade and I always have a good experience. More

Very helpful staff. I sought a salesman on line. He called within a few minutes. On arriving to the dealership Brian S. Had a car ready for me to view. I sought a salesman on line. He called within a few minutes. On arriving to the dealership Brian S. Had a car ready for me to view. More

Very helpful staff. Brian was very knowledgeable on demonstrating features on my carnival. He worked hard to find the color I wanted. Brian was very knowledgeable on demonstrating features on my carnival. He worked hard to find the color I wanted. More

The entire team was great to work with! Went through email, text, phone and in person, and they were perfect every step of the process. They had everything ready by the time we drove over Went through email, text, phone and in person, and they were perfect every step of the process. They had everything ready by the time we drove over, and made the sales experience very easy and pleasant! Would highly recommend them! More

I scheduled an appointment for a recall and an oil change. I then spoke with someone in the parts department to confirm the part was available. The person repeated the recall type and confirmed the pa change. I then spoke with someone in the parts department to confirm the part was available. The person repeated the recall type and confirmed the part was available by using my telephone number. The day of the appointment I asked the service person(lady) how long was the recall going to take. She stated 45 mins. Total 1 1/2 with the oil change.. I decided to wait at the dealership. She came back giving me recommendations on my car. I agreed on 2 of those recommendations. Two hours later my car was ready with no work done for the recall. She stated the recall takes 4hrs. She quoted me a timeframe for a recall that did not have anything to do with my vehicle.. that was a lie because the parts department had the correct recall type. I rescheduled the recall the next week. During the second visit I was told my dip stick was broken(I was not told that last week during my original appointment after the oil change and the other things they recommended). I mentioned my concern to the guy(just so happened to be manager of service). The dip stick just so happened to be broken 4 days after my oil change. He asked for a moment and begin typing on the computer)I believed he typed the dip stick issue at that moment.. he stated they listed the broken dip stick under something else. I asked to get the dipstick covered by the dealer because it was not broken. He refused. I asked if I can get a refund if I can prove the broken dip stick was not listed on my paperwork he refused again.. this dealership is dishonest. I will not be back. More

Very helpful and will get done for you. Will definitely recommend to others. Customer service was great Will definitely recommend to others. Customer service was great More

Great experience. Simple. Straightforward. Excellent job by Adam Daoud, the sales executive. Very enjoyable and that's it Simple. Straightforward. Excellent job by Adam Daoud, the sales executive. Very enjoyable and that's it More

They went above and beyond to find the car I wanted. I wanted a white car and it came from a dealer in Illinois. I wanted a white car and it came from a dealer in Illinois. More

Soon as I drove up, they took care of me. Silly was clean. Everyone that I dealt with was very respectful and very kind. They’ve even washed the car inside and out. It’s beautiful I can alway Silly was clean. Everyone that I dealt with was very respectful and very kind. They’ve even washed the car inside and out. It’s beautiful I can always say thank you and merry Christmas. More

Everything was wonderful from the time we walked in the door. Ryan explained everything very thoroughly. door. Ryan explained everything very thoroughly. More