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Lou Fusz Kia
St. Louis, MO
4,679 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,679 reviews
March 01, 2026
I brought my vehicle in for a SAFETY recall, oil change and tire rotation. When I checked in the service rep told me that he was 90% sure that they had the parts for the recall. I left my car. I was later and tire rotation. When I checked in the service rep told me that he was 90% sure that they had the parts for the recall. I left my car. I was later texted with other recommended service items to approve. I went online and approved them. I was later contacted when my car was ready and at that point was told that they didn't have the parts needed to fix the recall item, couldn't get them and that they were on backorder! This was the whole reason I went to the dealership for this work. The communication was horrible and they should not have let me book the appointment if the necessary parts were not available. Now this will require another visit and vehicle drop off. So frustrating More
by mneuner1220
Verified CustomerEmployees Worked With
Service Department
February 26, 2026
I love this dealership and am always stratified with the service I receive there. It is the best!!!! service I receive there. It is the best!!!! More
by martinj0
February 26, 2026
Buying experience was smooth and there were no surprises. Everyone was extremely helpful and professional. Everyone was extremely helpful and professional. More
by matthew.geiser
February 25, 2026
I dealt with Jeff Turner in Service and he was very communicative and helpful after my Kia dealership in Carmel, IN made some mistakes on a repair the week before. communicative and helpful after my Kia dealership in Carmel, IN made some mistakes on a repair the week before. More
by WFESTE
Employees Worked With
Jeffrey Turner
February 19, 2026
Had a recall on my Kia which brought me to the service department at the dealership. If part was defective, it would take approximately 2.5 hours. Part tested fine but was replaced anyway. Time spent was, department at the dealership. If part was defective, it would take approximately 2.5 hours. Part tested fine but was replaced anyway. Time spent was, just a little over one hour. Justin Jeffries keeps status updates on your car. More
by 69camssrs
Employees Worked With
Justin Jeffries
February 18, 2026
My go-to shop for all my service work needs, information and auto parts. The Service staff is efficient and knowledgeable. Same for the sales staff. and auto parts. The Service staff is efficient and knowledgeable. Same for the sales staff. More
by RBESSMAN
