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Lou Fusz Kia

St. Louis, MO

4.6
4,377 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,377 reviews

August 12, 2019

Exceptional The guys at Lou Fusz Kia are great. I bring all of my fleet cars and personal cars up here (some Kia brand, some not). Had a mis-communication on m More

by DougHurford
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

August 12, 2019

It only takes one Would have given them a 5 star rating but the porter that detailed our new Sportage seemed to have an attitude because it was past their normal 9pm cl More

by hillbilleado63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

We're delighted to hear that you think so! Thanks for coming in to see us!

August 12, 2019

Continued excellence This was our third Kia from Fusz, after at least two Mazda’s from Fusz. I prefer the Kia’s. Either way, Fusz sales and service continue to meet my exp More

by HARRY NOLTENSMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

August 12, 2019

KIA Service Lucas did a great job on my oil change and checked out my van. He advised me on what the next service was needed. The dealer was wonderful and the More

by MOORE4VIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth, Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

August 08, 2019

Great Service Had a 8:15 appointment! They took the car right away! Explain everything too me what was being done and recommendation of additional services due! Zac More

by frgbahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

August 08, 2019

An awesome experience with stellar customer service! From the 1st phone call until the guy completing the vacuum, my experience(s) are always very pleasant and everyone on the team makes an effort to ens More

by vlafaye1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

August 07, 2019

Always a Great Experience! This is the third time I have had my vehicle in for Service and each time was a pleasant experience. They have one of the fast oil changes in town and More

by jhannah1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

August 07, 2019

High Prices for Maintenance Services It was very extreme and ridiculous to be charged 20 dollars to replace a bulb that costs 4.95. Every service visit I’ve noticed your prices continue t More

by 12DALLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicci Pollard
Aug 19, 2019 -

Lou Fusz Kia responded

Thank you for reaching out to us. We value your feedback and will certainly take note. The price includes the price of the bulb as well as the labor for the time of installation from our service techs. We completely understand what you are saying and will remain competitive with other shops. Rest assured you have a factory trained technician that is working on your vehicle. Thank you again for reaching out to us and if you need anything please call us and ask to speak to the service manager.

August 07, 2019

What a great place! I have never been somewhere where they cleaned my car after service! Awesome! It was no trouble to get to work (personal escort). And they had no prob More

by earlyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

August 06, 2019

Lous Fusz is best! We have our family's other Kia serviced here at Lou Fusz, even though we bought that one new from another dealership. Zack in service department is gr More

by Kia Love at Lou Fisz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Portnoy, Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

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