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Lou Fusz Kia

St. Louis, MO

4.6
4,464 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,464 reviews

July 23, 2019

Great service I always get great service at Lou Fusz Kia. I wouldn't go any place else. I am always treated like family by the great staff. More

by queenb765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Portnoy, Zack Lentz, Nicci Pollard
Jul 25, 2019 -

Lou Fusz Kia responded

Thank you for all your business! We appreciate you!

July 22, 2019

Sales Bad, Service good.... I attempted 2 different times to test drive a new Kia. (I currently own a 2016) Was introduced to Larry wo info rmed me that they currently did no More

by Nancysmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Haywood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Lou Fusz Kia responded

I would like to start by apologizing, I understand that this does not often fix what was done and actions speak louder than words. We do not want to see things like this and we certainly don't want to treat customers like this. Larry is typically our most patient and nice salesperson here, but this actions will not fall on deaf ears. Please give me a call so we can discuss the issue further, Respectfully, Jared Kloempken Sales Manager

July 22, 2019

Been Coming Here for Years. Always a great experience at Lou Fusz Kia. From the time they were located in Kirkwood until the move to the current location. Fast service and fair More

by BJB232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody, Zack Lentz
Jul 25, 2019 -

Lou Fusz Kia responded

Thank you so much for your business all of these years. We appreciate you very much and thank you for taking the time to leave us a review. See you next time!

July 22, 2019

Helpful pleasant experience All the service advisors are helpful and friendly. The mechanic that actually worked on my car spoke with me personally about the issue. Very knowledg More

by Nancysmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Lou Fusz Kia responded

Thank you so much for your review Nancy. That is wonderful that the mechanic was able to come explain the issue to you. We appreciate your review and value your business. Thank you so much for taking the time to leave us a review.

July 22, 2019

The Service Department is outstanding. I purchased a 2019 Kia Optima LX from Lou Fusz Kia based on the great customer service and high quality of work that the service department does on th More

by CMILITELLO
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Portnoy
Jul 22, 2019 -

Lou Fusz Kia responded

Thanks Chris! Congratulations on the new purchase.

July 22, 2019

Friendly Buying vehicle was very easy no haggling I am not associated with any auto dealerships I purchased a 2015 Kia Optima ex from Lou Fuze More

by HARRYWOMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Roemer, Nicci Pollard
Jul 25, 2019 -

Lou Fusz Kia responded

Thank you so much for your review. We hope you are enjoying your Optima and look forward to seeing you again soon!

July 20, 2019

Kia Sportage I love Lou Fusz! I’ve been going there since 2012 and have not had any complaints! I’ve bought two different cars from there and if there is ever an i More

by samkillingsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Sellers
Jul 25, 2019 -

Lou Fusz Kia responded

Thank you very much your business. We appreciate you taking the time to leave us a review. We value your business and look forward to seeing you again soon.

July 19, 2019

Quick and easy experience Bought a Kia Sorento from Kris. Was very kind helpful throughout the entire process. The whole process was the quickest I’ve ever experienced. Will de More

by jalleng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Portnoy
Jul 25, 2019 -

Lou Fusz Kia responded

Thank you very much for your review! We hope you enjoy your Sorento for years to come and thank you for mentioning Kris. We look forward to seeing you again soon.

July 19, 2019

Fast, friendly, and comfortable waiting space Lou Fusz has been a phenomenal choice for a car dealership. It’s easy to book an appointment online. They send me reminders on what services are due. More

by mo_shire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody, Nicci Pollard
Jul 25, 2019 -

Lou Fusz Kia responded

Thank you for your business. We are so happy you are enjoying your experience. Nicci and Crystal are wonderful! We look forward to a relationship with you for years to come! Thank you again. You are so kind.

July 18, 2019

Tire pressure light Fusz Kia staff are always friendly and helpful. They really make you feel like a part of the family and show concern for your problems. More

by crawelc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Sellers
Jul 25, 2019 -

Lou Fusz Kia responded

You are family to us! Thank you for all your business. We really appreciate you taking the time to leave us a review and value your business.

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