Lou Fusz Kia

Outstanding customer service Zach is an outstanding customer service advisor his customer service and is beyond reproach. Even the other members of a team seem to be very customer Zach is an outstanding customer service advisor his customer service and is beyond reproach. Even the other members of a team seem to be very customer service oriented. Zack ensures that all the work on my vehicle is completed correctly in an expedient manner. It is actually a joy coming there to have my vehicle work completed, because of the mannerism and the professionalism of the team. More

Oil change Great service department. They take exceptional care of their customers, really listening to our concerns. Making sure they ask a lot of questions s Great service department. They take exceptional care of their customers, really listening to our concerns. Making sure they ask a lot of questions so the problem can be diagnosed properly. More

Oil change Great place for getting a new car and service plans. I was a little shocked that a replacement key fob is $375 so be extra careful with those... Great place for getting a new car and service plans. I was a little shocked that a replacement key fob is $375 so be extra careful with those... More

New Digs All work was done well (three days out). Took care of some routine maintenance. Only issues I have had with my 2012 Soul are cosmetic.. trim falling All work was done well (three days out). Took care of some routine maintenance. Only issues I have had with my 2012 Soul are cosmetic.. trim falling off, etc. More

Satisfied I was treated with kindness, showed, maintenance needed, recommend needs. Repairs completed most timely. Service manager was very professionall. Cle I was treated with kindness, showed, maintenance needed, recommend needs. Repairs completed most timely. Service manager was very professionall. Clean / comfortable waiting room,snacks and coffee was available! My service needs we met! More

Great Service Super courteous and efficient service representatives. Very informative and communicative with customers. I trust the reps and I always leave this loc Super courteous and efficient service representatives. Very informative and communicative with customers. I trust the reps and I always leave this location well pleased. Although I didn't purchase my vehicle from this location, I plan on purchasing my next Kia vehicle from this location. More

Fantastic service! I always get personal attentive service at Lou Fusz, They always wash and vacuum my car and get me in and out very quickly. Always very courteous ever I always get personal attentive service at Lou Fusz, They always wash and vacuum my car and get me in and out very quickly. Always very courteous everyone there. More

Excellent Customer Service All very nice people to do business with, no high pressure tactics, just very professional and willing to come up with fair offers, I highly recommend All very nice people to do business with, no high pressure tactics, just very professional and willing to come up with fair offers, I highly recommend! More

Great experience I arrived at the service center and Kevin, the service writer immediately greeted me and took care of the necessary paperwork. He was friendly and ans I arrived at the service center and Kevin, the service writer immediately greeted me and took care of the necessary paperwork. He was friendly and answered all of my questions. My car was finished quicker than I anticipated it would be and it was freshly washed. It was as good of an experience as I could have hoped for waiting for recall service to be completed on my car More