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Lou Fusz Kia
St. Louis, MO
4,578 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,578 reviews
November 04, 2025
The gentleman that I spoke to on the phone in the office was rude and would not assist me regarding completion of my car. was rude and would not assist me regarding completion of my car. More
by theresapilla2006
Verified Customer
November 01, 2025
Adam Daoud was the salesperson we had. He was terrific. Not high pressure. Very informative. We rode away with a new car, when we'dbeen sure we were "just looking" that day. He showed us a He was terrific. Not high pressure. Very informative. We rode away with a new car, when we'dbeen sure we were "just looking" that day. He showed us all the features, and listened to us when we told him what specific items we had to have. More
by MINDELTHORPE
October 29, 2025
I can always count on Zack, Kevin and the service crew to take care of me. They are a pleasure to work with and I trust the quality of their work. Great job Lou Fusz for maintaining such a great group of em take care of me. They are a pleasure to work with and I trust the quality of their work. Great job Lou Fusz for maintaining such a great group of employees. More
by hunterlanaf
Employees Worked With
Service department was not listed...I mentioned the individuals in my written review
October 27, 2025
I knew what I wanted and they made the deal so easy. No haggling and to the point. Looking forward to being a part of the Kia family! No haggling and to the point. Looking forward to being a part of the Kia family! More
by vanessaconley
October 26, 2025
Fabian provided excellent service. He was friendly, knowledgeable, courteous and efficient. We appreciate his listening to our preferences and providing appropriate options. He made th He was friendly, knowledgeable, courteous and efficient. We appreciate his listening to our preferences and providing appropriate options. He made the purchasing process easy. Thank you! More
by patsuess
Employees Worked With
Fabian Murphy and Paul P
October 25, 2025
I highly recommend Lou Fusz Kia for both sales and service! I've leased many vehicles from them over the years, had my vehicles serviced there, and also needed the expertise of the Collision Center fo service! I've leased many vehicles from them over the years, had my vehicles serviced there, and also needed the expertise of the Collision Center for repairs. Their entire culture is professional, yet friendly and customer-centric. The surroundings are clean and comfortable, including the shop! At one point, I needed standard service, an oil change & tire rotation, but also needed some body work done. Both managers of the service department and the collision center (Kevin & Kevin) coordinated everything into one seamless trip for me, including the rental car. I also received updates as the week progressed. That was a great experience! More
by pleaseemailgk
Employees Worked With
Other Employees :
Kevin Derleth, Tracy Dillon, David Westbrook, Nathan Shilling
October 24, 2025
Pricing is extremely high and the breakdown of charges is not clear and very confusing. Just to get an oil change it is $99 and there is now a 3% fee on credit card payments. My other complaint is that the not clear and very confusing. Just to get an oil change it is $99 and there is now a 3% fee on credit card payments. My other complaint is that there are no loyalty rewards for someone (myself) who has had all vehicles serviced at Lou Fusz for the last 10 years. I have cancelled my appt for my other vehicle because I can get an oil change done for $40 elsewhere. I like the reps, but there needs to be more visibility on the charges making it more clear on the breakdowns and there needs to be some sort of loyalty program for the usual visitors. More
by rgross
Employees Worked With
Unknown Service Advisor
October 24, 2025
Experience was ex excellent in all aspects. Ryan Humphreys was great to work with and delivered on all promises Ryan Humphreys was great to work with and delivered on all promises More
by a.matteotti
Employees Worked With
October 20, 2025
very pleasant experience, highly recommend them to anyone in the market for a vehicle. Roy Cox in the market for a vehicle. Roy Cox More
by roycox92
